Error

  • Resolved john9942

    (@john9942)


    1 year, 11 months ago

    My site is not live/published, and I am unable to provide a link as it is for a small organization that is not meant to be for the public. When I attempt to login (on preview and on private page) I get an error page stating “there has been a critical error on the website”. WordPress support was able to tell me it appears there is a conflict with my Ultimate Members and WooCommerce. This is the error code they found.

    [23-Mar-2023 14:16:18 UTC] PHP Warning: Undefined array key “um_message_content” in /srv/htdocs/wp-content/plugins/ultimate-member/includes/core/class-access.php on line 1237ZZ

    I am desperate and would love to find a way to fix this. Additionally if there is a phone number I could call to find support that would also be greatly appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)

  • @john9942

    If you have content restriction on the login page, try to remove the restriction.

    If you are using PHP 8.2 or 8.1 try a rollback to PHP 8.0

    Thread Starter john9942

    (@john9942)

    I think changed the restriction of the page worked! Thank you so much!

    Plugin Support andrewshu

    (@andrewshu)

    Hello @john9942

    Did you solve this problem? Can I close this topic?

    Thank you.

    Plugin Support andrewshu

    (@andrewshu)

    Hi @john9942

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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