Error

  • Resolved bmurph

    (@bmurph)


    3 years, 1 month ago

    I’m getting this error and I have tested out any other plugin conflicts. Any thoughts?

    ERROR: An error was encountered while trying to authenticate. Please try again.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support MaximeWPS

    (@seinomedia)

    Hello,

    Thanks for using WPS Hide Login.

    Did you try to log in without WPS Hide Login on wp-login.php ? Is this issue comes up too ?

    Thread Starter bmurph

    (@bmurph)

    Once I deactivate the plugin, I can log in with no issues.

    Plugin Support MaximeWPS

    (@seinomedia)

    Ok.

    I think there is a conflict with anoter plugin. Are you using a membership plugin or a custom login page plugin ?

    If not, deactivate all other plugins and try again until the issue comes again.

    Thread Starter bmurph

    (@bmurph)

    I am not using anything like that and I have tested all plugins to see if there is a conflict. My theme does let me customize the login page a little – added a logo. I have reached out to my theme developer because that may be the issue but if you had any ideas what I could look into in the meantime that would be great.

    Plugin Support MaximeWPS

    (@seinomedia)

    Hello,

    WPS Hide Login only changes wp-login.php slug in database.

    Then, if you can’t log in that way, there are two possibilities :

    – Another plugin requires wp-login.php slug
    – Your wp-admin and wp-login.php pages are cached (try to exclude theme from cache if you’ve got a plugin for this).

Viewing 5 replies - 1 through 5 (of 5 total)
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