Error

  • Resolved KennyWilliamson

    (@kennywilliamson)


    3 years, 2 months ago

    Two things:
    There is no front end way for people to ask their questions on the product page?
    (i.e. how do I get questions from people directly on that page for that product?)

    The second thing is: I loaded up, added a question … yet it is pulling through the “short description” as the answer on the front end. The short description is from another product, yet appearing as an answer to the question.
    The back end shows the answer I put, but the field appears to be using the short description from that one product across ‘answers’ displaying on the front end.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPFeel

    (@wpfeelteam)

    @kennywilliamson

    Thanks to tell us your issue and feature request.

    First thing, We have currently no plan to add the people asking FAQ feature for the free version. But we have a plan for it.

    Second thing, Can you please send us the configurations of FAQs and your issues as images, you can send us links to preview the images. It will help us to solve your issue quickly.

    Thank you
    WPFeel

    Thread Starter KennyWilliamson

    (@kennywilliamson)

    Well i tried another question and answer plugin now. Then i deactivated and reactivated this one (your product) and the put a question without an answer. It doesnt show anything as an answer… so it appears that the issue seeems to be resolved.
    Thank you for replying.
    I think i am going to have to try another plugin though… as at present i would like to offer the opportunity for people to ask questions from the front end when looking at the product.
    Thank you

    Plugin Author WPFeel

    (@wpfeelteam)

    @kennywilliamson

    Thank you for your feature request. We have a plan for this asking questions feature. But currently, we are not going to put this in our free version right now.

    Please stay with us to get the responses and notifications.

    Thank you
    WPFeel

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Error’ is closed to new replies.