error

  • Resolved antonioadamo2

    (@antonioadamo2)


    3 years, 10 months ago

    [STEP] [2021-01-29 17:39:47] Inizializzazione del processo di ripristino in corso …
    [INFO] [2021-01-29 17:39:48] Creazione del file di blocco
    [PASSO] [2021-01-29 17:39:48] Inizializzazione del processo di download
    [SUCCESS] [2021-01-29 17:39:48] Download inizializzato
    [PASSO] [2021-01-29 17:39:48] Download del file remoto …
    [INFO] [2021-01-29 17:39:49] Sblocco della migrazione
    [SUCCESSO] [2021-01-29 17:39:49] Download completato (ha richiesto: 1.0066170692444s)
    [STEP] [2021-01-29 17:39:49] Ricerca del file manifest di backup
    [ERRORE] [2021-01-29 17:39:49] Il backup non esiste nell’URL fornito.
    [ERRORE] [2021-01-29 17:39:49] Conferma di poter scaricare il file di backup tramite l’URL fornito.
    [ERRORE] [2021-01-29 17:39:49] … o il file manifest non esiste nel backup.
    [ERRORE] [2021-01-29 17:39:49] Manca il manifest significa che il backup probabilmente non è valido.
    [DOWNLOAD GENERATO] File scaricato il (ora del server): 2021-01-29 17:39:50
    [DOWNLOAD GENERATO] Ultimo aggiornamento (secondi): 1 secondo fa
    [DOWNLOAD GENERATO] Ultimo aggiornamento (data): 2021-01-29 17:39:49

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support backupsupport

    (@backupsupport)

    Hi @antonioadamo2

    For migration please use this plugin:
    https://backupbliss.com/downloads/plugins/bmi-betas/backup-backup-1.0.7.992.zip

    It won’t solve your current issue but it has a lot of improvements for migration process which will give your better results after all.

    Your issue is related to broken ZIP (during download).
    Possible reasons:
    – Your source server has download limit and it cuts the file during download
    – Your source server does not support PHP download (which also should disallow you from downloading it manually)
    – Backup plugin is disabled on source server
    – URL you provided is not correct

    Steps to fix it:
    – Confirm that you can download the Backup ZIP file manually and try to unzip it.
    – If you can easily download it and unzip (full size) the issue may be related to destination server cURL
    – Nevertheless if you already has downloaded ZIP you can try to upload it manually (you can find a button a below backup list)

    – If downloaded backup is not complete / broken, download it via FTP, then upload it manually to destination server.

    In future we will allow to disable the security option of backup files which should make the backups insecure but possible to download no matter what.

    Let me know if that FTP solution helps
    Thank you

    Plugin Support backupsupport

    (@backupsupport)

    Hello

    As we didn’t hear from you anything for some time, we assume that the issue is solved.

    If I am wrong, feel free to create new topic with new details ??
    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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