Error 102

  • Resolved Dem1an

    (@johnbauman2505)


    7 years ago

    I tried getting it to work but was unable and support is only offered to licensed users? I got an error code 102 that was not documented on the support page and the support page says to download 3.2.6.1, but I could not find it either. Only 2.5.1 is on the WP site and listed as the latest.

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  • Plugin Author smashballoon

    (@smashballoon)

    Hi @johnbauman2505,

    We offer support to all users, whether you’re a paying customer or not ?? This error is being caused by some sudden changes that Facebook are making due to the Cambridge Analytica issue that was in the news recently. It means that any new access tokens won’t work, so if you uncheck the “Enter my own Access Token” option in the plugin then it will use our built-in tokens and should resolve the problem for you.

    Please let me know whether that fixes the issue, or if you have any further problems at all.

    John

    The issue you were experiencing has been resolved and this thread will be closed due to further inactivity. Let us know if other issues are encountered as we are happy to assist as needed.

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