• Hello!

    The setting “Minimum number of characters to start a search” has a value of 3. https://prnt.sc/dypM_YpyJ9Yn When I am typing any three English characters, for example, “qqq” the search finds me all the goods (screenshot 1). When I add the fourth character, the search correctly shows that there are no matches. If I search from a Russian-language clamshell keyboard, then the search works correctly when entering 3 characters (screenshot 2) What will help with this behavior and how to fix it? Thank you!

    The page I need help with: [log in to see the link]

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  • Plugin Author wpdreams

    (@wpdreams)

    Hi,

    The number of characters does not matter in this case – these are definitely matching something. For example if I enter “eee”, there is no longer a match.

    After looking at the page source – there seems to be a large amount of metadata (probably in the post content?) – around the add to cart button: https://i.imgur.com/0fmCi8c.png

    There is so much text in there, it does not even fit the screenshot. When I copy this text and look for “aaa”, “bbb”, “qqq”, “ddd” – these are all appearing in that dataset, on every item – so that is what causing the matches.

    I don’t know what exactly that data is, or where is it coming from. If it’s in the post content, the turning off the search in content will fix the issue. If it’s in a post meta field, then make sure to turn off the search in all meta – and choose the fields manually instead.

    All the best,
    Ernest

    • This reply was modified 4 weeks, 1 day ago by wpdreams.
    Thread Starter aleksandrdbby

    (@aleksandrdbby)

    Thank you!

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