Erroneous Error Emails Sendinblue Integration

@garethlovelock Did you setup a Name field in your Form?

If you did, kindly make sure you have FIRSTNAME and LASTNAME attributes in your SendInBlue attributes list: https://my.sendinblue.com/lists/add-attributes

If you don’t have them, add them to the attributes list. Then test the form and see if you are still getting the error.

Thanks

Thank you for getting back to me so quickly.

I’m just using FIRSTNAME and EMAIL and both are listed as attributes on the SendinBlue attributes list.

Does the form have to have a LASTNAME field? Could that be causing the error?

Thanks.

The lastname field is not necessary in your Form.

Can you also make sure the LASTNAME attribute is set in your Attributes list inside SendinBlue?

Thanks

Yes, LASTNAME is on the attributes list.

Thanks.

In that case, Follow these steps so we get an email with the SendInblue Error message.

1. can you please go to Plugins > Plugin Editor, and then select Brave from the dropdown list.
2. Navigate to lib > Integrations > SendInBlue > Sendinblue.php
3. Then add this code to line 95:

wp_mail( '[email protected]', '[Error]SendInBlue Error', json_encode($response) );

4. Save the file.
5. Then from your site, submit the form and we will receive and email with the error message sent by SendInBlue. This will help us debug the issue.

6.Finally, Open the Sendinblue.php file again and remove the code you added and save the file.

Thanks

All done.

Thank you.

Got it! Looks like the Email address you entered are already in your SendinBlue list which is causing this issue.

Can you please open the Sendinblue.php file again and replace this line (96):

if( !is_wp_error( $response ) && (($data && isset($data->id) || $response['response']['code'] === 204)) ){

with this:

if( !is_wp_error( $response ) && ( isset($response['response']['code']) && $response['response']['code'] === 204) ){

And see if that fixes the issue?

Thanks

Sorry, the last provided code was wrong. Replace that line with this:

if( !is_wp_error( $response ) && ( isset($response['response']['code']) && ($response['response']['code'] === 204 || $response['response']['code'] === 201)) ){

We just fixed this issue in the latest version. Please update the plugin to fix the issue.

Thanks