Erro processing checkout

Hi @aidba55,

The latest plugin version 1.6.5 does not yet declare WordPress 5.9 compatibility, but all our release tests were performed on WordPress 5.9 and we do not anticipate any issues with it.
Could you please try turning off all plugins except for WooCommerce and PayPal Payments and then try again?
After a WordPress core update, it can sometimes help to disable and re-enable all plugins.
Thanks!

Kind regards,
Niklas

Hi Niklas,

Thanks for getting back to me.

I have tried the recommended but it hasn’t helped.

I was able to get some invaluable info from one customer who was experiencing this error. The customer experienced this error message on both the “debit or Credit Card” option and the “Paypal” option on checkout. They tried numerous cards and experienced the same issue across both Chrome and Safari.

At the same time we were able to process a successful card transaction through the very same form on the checkout.

We then disabled Woocommerce Paypal Payments and activated “PayPal Standard” gateway. The customer was able to immediately make a successful payment.

This would suggest that the issue lies within the Woocommerce PayPal Payments plugin.

We have since disabled this plugin until we can better understand this error and potentially re-activate once there is less risk involved in failed payments.

Thanks

Hi Niklas,

I have tracked this “Error processing checkout” bug down to customers who are purchasing an item using a currency that is not the shop default.

Currently we can process the store default currency US dollar, however, we cannot process any other currencies.

I must mention that we have been successful in processing numerous currencies before the latest update.

I just want to mention I have tried the alternative fix you uploaded here: https://drive.google.com/uc?export=download&id=19z0iF_HkFBfH5XYRTwxUuhRDFh2kU7vv

This temporary fix plugin breaks the multi-currency abilities of the store. Customers are shown the incorrect currency and the gateway images disappear on checkout.