• Olá, estava tentenando adicionar um widget no WordPress e quando clico em “Atualizar” aparece a mensagem “Ocorreu um erro, A resposta n?o é um JSON válido”, alguém já obteve esse erro?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hi @alvarobas! I hope a response in English is okay – do you mind sharing which plugin you were trying to install that gave you this error? Can you also share a screenshot of the error?

    Thread Starter alvarobas

    (@alvarobas)

    Its okay! Im trying to add a personalized HTML with a widget, and when i click in Update a receiver that error “Ocorreu um erro, A resposta n?o é um JSON válido”, in English “An error occurred, The response is not a valid JSON”

    Image: https://i.imgur.com/miSKJh3.png

    Thanks for sharing the screenshot! I think this might be caused by one of the plugins or themes you’re using. Do you know what plugin/theme you’re using is giving you all the 360 ... widgets?

    Thread Starter alvarobas

    (@alvarobas)

    Thanks Madison,its a native widgets of WordPress the 360 images is only a html block on this widgets, and i use BeTheme

    I’m still having some trouble replicating this on my end. Were the widgets you showed in the screenshot something custom? If they were created by a plugin, do you mind linking the specific plugin?

    Thread Starter alvarobas

    (@alvarobas)

    No, it’s not custom. I add this in appearance > widgets

    Can you provide a list of the plugins you’re using?

    Thread Starter alvarobas

    (@alvarobas)

    Yes!
    Gerenciador de download v 3.2.03 | W3 Eden, Inc.
    All-in-One WP Migration v 7.30 | ServMask
    BackWPup v 3.9.0 | Inpsyde GmbH
    Bookly v 19.9.1 | Bookly
    Bookly Coupons (Add-on) v 2.6 | Bookly
    Bookly Custom Fields (Add-on) v 1.9 | Bookly
    Bookly Customer Groups (Add-on) v 2.0 | Bookly
    Bookly Customer Information (Add-on) v 1.9 | Bookly
    Bookly Group Booking (Add-on) v 1.8 | Bookly
    Bookly Locations (Add-on) v 3.2 | Bookly
    Bookly PayU Latam (Add-on) v 2.2 | Bookly
    Bookly Pro (Add-on) v 3.9 | Bookly
    Bookly Service Extras (Add-on) v 3.1 | Bookly
    Contact Form 7 v 5.3 | Takayuki Miyoshi
    Contact Form CFDB7 v 1.2.5.3 | Arshid
    Duplicate Page v 4.3 | mndpsingh287
    Easy WP SMTP v 1.3.9.3 | wpecommerce, alexanderfoxc
    Fonts Plugin | Google Fonts Typography v 2.5.95 | Fonts Plugin
    Force Regenerate Thumbnails v 2.0.6 | Pedro Elsner
    Hotjar v 1.0.10 | Hotjar
    Mobile Redirect v 1.7.1 | Ozette Plugins
    Page Links To v 3.3.5 | Mark Jaquith
    Prote??o por Senha v 2.3 | Ben Huson
    Redirection v 4.9.2 | John Godley
    Relevanssi v 4.7.2.1 | Mikko Saari
    Slider Revolution v 6.2.6 | ThemePunch
    Smash Balloon Instagram Feed v 2.9.1 | Smash Balloon
    SSL Insecure Content Fixer v 2.7.2 | WebAware
    Styleguide – Custom Fonts and Colors v 1.8 | Ben Gillbanks
    Use Any Font v 6.1.4 | Dnesscarkey
    WCK – Custom Fields and Custom Post Types Creatorv 2.2.6 | Cozmoslabs
    WP STAGING v 2.8.4 | WP-STAGING
    WP-Optimize – Clean, Compress, Cache v 3.1.11 | David Anderson
    Yoast SEO v 16.6.1 | Yoast

    Got it, thank you for all that info! Is there any chance you can share the JSON that’s returned by that particular request? It also looks like your screenshot went away, are you able to reupload it?

    Thread Starter alvarobas

    (@alvarobas)

    Yeah, I will upload the image again. Yes i could share the JSON but i dont know hot to get it.

    Thread Starter alvarobas

    (@alvarobas)

    Thanks! You can hopefully intercept the JSON that’s being sent by using your browser’s “developer tools”. Here are guides for how to do that:

    When you try and save the widget (or whatever causes the error to pop up), you should see a new request go through. We’re looking for the “response body” of the request to see what it is sending. Let me know if you have any more questions on how to try and capture that info!

Viewing 12 replies - 1 through 12 (of 12 total)
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