Erro 500 when deactivating ACU

  • Resolved dahuwakefamily

    (@dahuwakefamily)


    4 years, 6 months ago

    Hello !
    I’ve got an issue when deactivating asset cleanup. I’ve noticed that it breaks my formatting when it loads my most recent updates and not my former updates. So I wanted to deactivate it to try to solve the issue. However when doing so i’ve got an error 500.

    Can one of you help me fix this issue ?

    here is the logs :

    [Wed Sep 16 20:44:31 2020] [error] [client 86.69.48.199] [host www.dahuwakefamily.com] AH10141: FastCGI: comm with server "/homez.55/dahuwakecn/www/wp-admin/admin-ajax.php" aborted: idle timeout (160 sec), referer: https://www.dahuwakefamily.com/wp-admin/admin.php?page=wpassetcleanup_settings&wpacu_selected_tab_area=wpacu-setting-plugin-usage-settings&wpacu_time=1600281709
[Wed Sep 16 20:44:31 2020] [error] [client 86.69.48.199] [host www.dahuwakefamily.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.55/dahuwakecn/www/wp-admin/admin-ajax.php", referer: https://www.dahuwakefamily.com/wp-admin/admin.php?page=wpassetcleanup_settings&wpacu_selected_tab_area=wpacu-setting-plugin-usage-settings&wpacu_time=1600281709
[Wed Sep 16 20:50:03 2020] [error] [client 86.69.48.199] [host www.dahuwakefamily.com] AH10141: FastCGI: comm with server "/homez.55/dahuwakecn/www/wp-admin/plugins.php" aborted: idle timeout (160 sec), referer: https://www.dahuwakefamily.com/wp-admin/plugins.php?plugin_status=all&paged=1&s
[Wed Sep 16 20:50:03 2020] [error] [client 86.69.48.199] [host www.dahuwakefamily.com] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.55/dahuwakecn/www/wp-admin/plugins.php", referer: https://www.dahuwakefamily.com/wp-admin/plugins.php?plugin_status=all&paged=1&s

    Thanks for your help !

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Gabe Livan

    (@gabelivan)

    @dahuwakefamily I’ve checked all the code triggered the moment the plugin deactivates and there’s nothing suspicion that could trigger a 500 error. Moreover, these kinds of errors are sometimes showing up for various reasons, including hosting using too many resources. One thing that is added is clearing the Autoptimize caching the moment Asset CleanUp is deactivated IF Autoptimize is enabled. Even so, it should be pretty straight-forward and work without any problems as few people complained about 500 errors so far in the past years. I don’t recall dealing with anything like that since I’ve been using the plugin on my websites and other clients’ website.

    PS: Please use the development version which has been recently improved. To understand how it works, in comparison with the latest tag release (which at the moment is 1.3.7.1), please check this post: https://assetcleanup.com/docs/how-to-get-the-development-version-of-asset-cleanup/

Viewing 1 replies (of 1 total)
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