erratic counting of images in folders

Hi @yola-de-lusenet ,

Which is the version of FileBird you first installed?
And which FileBird version on your site now please?

Kelly

Sorry, misunderstanding: I installed the plugin only yesterday, twice. The second time because of this weird counting behavior which not many people seem to encounter; so I thought perhaps something went wrong with the first install. I installed it directly from the WP repository, so it is the most recent version 7.4.2.

Yesterday I continued making folders and organizing files. All files are now in folders.

When I open the folder the WP library gives the right number (upper right-hand corner).

But there are no numbers in de lefthand panel, except for ‘all files’ 154 (I deletd 2, so that is correct) and ‘uncategorized’ 123. This number kept changing when I was organizing the files, it went up and down and it was never correct.

It starts out okay but as soon as I click on something -anything, as far as I can see- the numbers get messed up.

It is not serious in itself but I do get a bit nervous when inexplicable things happen – the cause of this may be serious after all.

Hi @yola-de-lusenet ,

Thanks for trying to clarify the case!

But unfortunately, we can only try to imagine exactly the scenario you are trying to describe, so we will appreciate if you could record a short screencast showing the issue and send us, so that we can determine the best way to assist.

Kind regards,
-Bruce-

Okay, I did my best to show what happens, here it is https://photos.app.goo.gl/keSgNudy3r4s29BS7

Hi @yola-de-lusenet ,

Thanks for the helpful screencast, so please contact our developers to have a Teamview check scheduled to solve this issue:

[email protected]

Thank you!

Kind regards,
-Bruce-

Hi @ninjateamwp

I had a look at the screencast, and it seems this is the same problem I’m facing right now, which is due to Polylang compatibility.
Indeed, the SQL query generated by the CompatiblePolylang class (in “all_folders_and_count_query” method), has an alias for fbva.folder_id field (“as id”), and this causes issues later on in the Tree class (“getAllFoldersAndCount” method) when it tries to access the folder_id field which doesn’t exist.

I applied this workaround that seems to work:

function my_fix_filebird_polylang( $query ) {
	return str_replace( 'as id', '', $query );
}
add_filter( 'fbv_all_folders_and_count', 'my_fix_filebird_polylang', PHP_INT_MAX );

Don’t hesitate to come back to me if needed.
Regards.

Hi @yola-de-lusenet and @lpointet

Thanks for the contributions!
Please note that the issue has been fixed in our soon-to-be-released general update, please anticipate.

Kind regards,
-Bruce-

Glad to hear all will be well.

Thank you for the support Bruce and Ninja-team! All will be well.

Hi @yola-de-lusenet and @lpointet ,

The update has been released now, please check.
Thank you!

Kind regards,
-Bruce-