ERR_UNAUTHORIZED

  • Hello, I use your app on 3 website since one year, but today, with no reason, prints jobs don’t work, on the 3 websites, and when I try to launch a print test, there’s an error code :

    {
    “successResponses”: [
    {
    “message”: “Unauthorized”,
    “errorCode”: “ERR_UNAUTHORIZED”
    }
    ],
    “exceptionResponses”: []
    }

    I didn’t change anything, I don’t understand why it doesn’t work anymore

    The page I need help with: [log in to see the link]

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  • Plugin Author bizswoop

    (@bizswoop)

    This error indicates the API connection between your WordPress Site and the BizPrint account has been disrupted.

    Our recommendation, review this connection point. You can use the quick start guide as a reference, step #4: https://getbizprint.com/quick-start-guide/#step-4. This outlines the steps to establishing the API connection.

    If you are also running the Legacy API connection, this is a good opportunity to upgrade to the recommended REST API connection.

    Perform that check as outlined in Step 4 and upgrade if needed to the REST API. This should resolve that authorization issue and get you printing again.

Viewing 1 replies (of 1 total)
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