• Resolved Kajuna

    (@kajuna)


    Hi,

    My site was working well on my own server, but now in the client’s one, post comments are going to a wp-comments-post.php page and showing a ERR_EMPTY_RESPONSE error.

    I tried deactivating all plugins, changing theme, changing the name of the plugins folder, playing around with comments settings… But I am afraid the problem is somewhere deeper. Maybe on the hosting setup (I have contacted them, but have not heard from them yet).

    Here’s the problematic site: https://ateneu.elteu.cat/participa/

    Any clues?

    Thanks

Viewing 15 replies - 1 through 15 (of 17 total)
  • Moderator t-p

    (@t-p)

    What did you do before this error occurred?

    Thread Starter Kajuna

    (@kajuna)

    Nothing really, this is the first time I try posting comments on this server. Before moving the site there, comments were fine.

    Same theme, same plugins, etc… https://tailorandwayne.com/ateneuelteu/?p=73

    Moderator t-p

    (@t-p)

    – Please check the error logs on your server for a more specific error message and see why it’s failing. If you need help locating them, ask your hosting provider to help you with that.
    – If you cannot find error logs or if you don’t find any helpful info in the error logs, try Enabling debugging

    Thread Starter Kajuna

    (@kajuna)

    Thanks.

    The server logs don’t show any error at the time the frontend crashes. I get these errors on any page, when I enable debugging, but they also happen in my server, so they don’t seem to be related to the problem:

    Notice: The called constructor method for WP_Widget in stag_widget_contact is deprecated since version 4.3.0! Use
    __construct()
    instead. in /var/www/tailorandwayne.com/public_html/ateneuelteu/wp-includes/functions.php on line 3891
    
    Notice: The called constructor method for WP_Widget in stag_widget_cta is deprecated since version 4.3.0! Use
    __construct()
    instead. in /var/www/tailorandwayne.com/public_html/ateneuelteu/wp-includes/functions.php on line 3891
    
    Notice: The called constructor method for WP_Widget in stag_widget_hero is deprecated since version 4.3.0! Use
    __construct()
    instead. in /var/www/tailorandwayne.com/public_html/ateneuelteu/wp-includes/functions.php on line 3891
    
    Notice: The called constructor method for WP_Widget in stag_widget_intro is deprecated since version 4.3.0! Use
    __construct()
    instead. in /var/www/tailorandwayne.com/public_html/ateneuelteu/wp-includes/functions.php on line 3891
    
    Notice: The called constructor method for WP_Widget in stag_widget_recent_projects is deprecated since version 4.3.0! Use
    __construct()
    instead. in /var/www/tailorandwayne.com/public_html/ateneuelteu/wp-includes/functions.php on line 3891
    
    Notice: The called constructor method for WP_Widget in stag_widget_static_content is deprecated since version 4.3.0! Use
    __construct()
    instead. in /var/www/tailorandwayne.com/public_html/ateneuelteu/wp-includes/functions.php on line 3891
    • This reply was modified 8 years ago by Kajuna.
    Thread Starter Kajuna

    (@kajuna)

    I’m trying to reply here, but my posts keeps disappearing. I just wanted to say that logs or debugging do not show anything related

    Moderator t-p

    (@t-p)

    Are all you plugins and theme up to date?

    Thread Starter Kajuna

    (@kajuna)

    Yes, And I have tried re-uploading the WordPress system (I was already on the latest version), disabled all plugins, changed the folder name to force-disable them…

    Thread Starter Kajuna

    (@kajuna)

    In fact, I just installed a clean WordPress instance on the same server and comments still don’t work: https://ateneu.elteu.cat/test/2017/02/21/hello-world/

    Thread Starter Kajuna

    (@kajuna)

    Tried with an older version of WordPress, 4.6 Still the same: https://ateneu.elteu.cat/test2/2017/02/21/hello-world/

    And I’ve tried changing .htaccess to anything I could find online, related to comments.

    I really am at a loss. Is there some php or apache setting that I should look into?

    Moderator t-p

    (@t-p)

    Thread Starter Kajuna

    (@kajuna)

    Thanks but no, I already went through all the related Google results. The problem is not on my browser or computer or Internet service. Do you not experience the same problem when commenting on the links I provided?

    Thread Starter Kajuna

    (@kajuna)

    My hosting provider solved it by disabling ModSecurity from cPanel

    Moderator t-p

    (@t-p)

    glad to know it ??

    I faced the same error but it was browser issue for me. It wasn’t anything wrong with my site or hosting provider. I just open a command prompt and enter few commands to solve this error.
    You can check command lists from below reference:
    err_empty_response

    I faced the same error but it was browser issue for me. It wasn’t anything wrong with my site or hosting provider. I just open a command prompt and enter few commands to solve this error.
    You can check command lists from below reference:
    err_empty_response

Viewing 15 replies - 1 through 15 (of 17 total)
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