ERR_EMPTY_RESPONSE – Unable to comment

  • Hey Guys

    Recently the comment section of my blog stop working. Every time someone try’s to enter a comment, after clicking ‘Submit’, an error page is displayed:

    “The page [my domain] isn’t working
    [my domain] hasn’t sent any data
    ERR_EMPTY_RESPONSE”

    The last comment I received dates from 4 days go, so that might be when it stop working.
    This isn’t exclusive to me but to everybody who tries to comment (so it can’t be a cache/browser problem I assume).
    The rest of the website works perfectly.

    I’ve searched the forum for similar problems but couldn’t find a solution for my case.
    Help resolving this issue would be greatly appreciated!
    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    This problem can be caused by a variety of issues. Start with:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – resetting the plugins folder by FTP.
    – switching to the unedited default Theme (Twenty Sixteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    Hello @tara,

    First of all, sorry for my English, but I hope you can understand me…

    Same issue here… I’ve tried everything from steps you commented and problem continues:

    – Deactivating all plugins and changing to default theme
    – Resetting plugins through phpmyadmin (even active_plugins row was a:0:{} already)
    – Resetting plugins through FTP, changing folder name and accessing to /wp-admin/plugins.php

    After everyone of these steps,

    “The page [my domain] isn’t working
    [my domain] hasn’t sent any data
    ERR_EMPTY_RESPONSE”

    Everytime I tried to post a comment.

    Please, could you help me with this issue?

    Thanks in advance.

    Moderator t-p

    (@t-p)

    @alurna,

    If the troubleshooting already posted made no difference for you, then, as per the Forum Welcome, please post your own topic.

    @tara,

    Sorry for inconvenience. B. regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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