ERR_EMPTY_RESPONSE No Data Sent

  • Hello,

    Today I started getting ERR_EMPTY_RESPONSE when trying to go to my WP site. This is happening with different browsers (Safari’s message looks different, of course: “cannot open the page because the network connection was lost”), on different devices (computer vs phone, incognito vs regular), and with different internet connections (wifi vs mobile LTE). I have not changed anything since updating Akismet and Wordfence Security plugins on Monday. I am hosting with a small European host that I have used for the past 15 years. Other non-WP pages on my site work just fine.

    I have read other threads stating that I should deactivate all of the plugins and try again, but I can’t even get to the admin page (ie, no WP page works).

    This happened earlier this afternoon and finally loaded after multiple attempts, but now it won’t load at all.

    This is particularly troubling, as I made WP the main page of my website in mid-March, so visits to the top domain die now.

    Any thoughts or recommendations?

    Thank you,
    rg.

Viewing 1 replies (of 1 total)
  • InterServer

    (@interservernet-web-hosting)

    Try after deactivating both plugins.

    Since you have no access to admin, you can disable them using the following steps.

    1: Login to root directory of the website through FTP.
    2: Then under wp-content directory you can see plugins directory.
    3. Enter in to plugins directory.
    4. Rename akismet to akismet.bak and wordfence to wordfence.bak.

Viewing 1 replies (of 1 total)
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