err_empty_response

Is there anything in the php error log? I changed how the MU plugin decides to selectively load plugins. I also changed some of the functionality that keeps the load order in place. That’s why the secondary version number went up. Because there are minor functional changes and not just patches.

Did you get these errors on a specific page or across the entire site?

Hi Jeff,

Thank you for the quick reply. The error was across the whole website. It was completely unreachable. Unfortunately I can’t check the log as I don’t have a sufficient permission level. (I’m receiving that message when trying to access the log through the back end, is there another way I can check?)

For the moment I have restored the previous version of plugin organiser from a website backup and that seems to be working just fine.

Can I help with any other information?

Can you turn on WP_DEBUG in wp-config.php and see what is printed? You can also enable the wp debug log by setting the following constant in your wp-config.php file if you don’t want the errors printed to the screen.

define( 'WP_DEBUG_LOG', true );

I have released version 9.3.1. That should fix the out of memory error. It should also fix a problem with maintaining the load order.

Hi Jeff, I apologise for not responding and thank you for taking the time to update me on the status of the app. I will definitely try the new version outside of working hours and let you know how it goes.

Hi Jeff, just to let you know that the update works perfectly. Thank you so much!