Erorr encountered while trying to authenticate

  • Resolved adhamammar3

    (@adhamammar3)


    2 years, 8 months ago

    ihave Erorr
    ERROR: An error was encountered while trying to authenticate. Please try again.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @adhamammar3, thanks for getting in touch!

    Do you have 2FA and/or reCAPTCHA enabled in Wordfence? It seems like the message you’re seeing is down to a problem when logging in but I’m not sure which stage you’re seeing the message.

    Have you also hidden your WordPress login pages with a plugin? Some plugins and operations require the default WordPress paths so it could be worth disabling any plugins that modify this location and see if the authentication issue gets solved. Currently, Wordfence’s 2FA and reCAPTCHA only works with default login/registration pages for WordPress and WooCommerce so custom paths and pages will likely encounter problems such as this.

    Thanks,

    Peter.

Viewing 1 replies (of 1 total)
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