• Hi, I’m having problems with the plugin. I’m new to it and not a systems administrator. Essentially, regardless of which mode I use – Manage in the Dashboard; Direct / WP Remote Post – the system returns an error 500. This is the specific error:

    It looks like the “WP Remote Post” method for retrieving assets via the Dashboard is not working in this environment. Since the server (from its IP) is making the call, it will not “behave” in the same way as the “Direct” method, which could bypass any authentication request (for example, if you’re using a staging website that is protected by login credentials).

    Consider using the “Direct” method. If that doesn’t work either, use the “Manage in the Front-end” option (which should always work in any instance) and submit a ticket regarding the problem you’re having. Here’s the output received by the call:

    CODE: 500 MESSAGE: Internal Server Error OUTPUT: 500 Internal Server Error Server Error 500 Internal Server Error <p class=”lead”> The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error. More information about this error may be available in the server error log. </p> <p>That’s what you can do</p> <a href=”javascript:location.reload();”>Reload Page</a> <a href=”javascript:history.back();”>Back to Previous Page</a> <a href=”/”>Home Page</a>

    Also if i activate mode: Manage in the Front-end the client side of the website then on the front-end it goes into error 500 and does not show anything anymore.

    • This topic was modified 1 year, 10 months ago by mquercioli.
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