Erase all ghost carts

Hi @wondercrow

You can easily do that by opening CartBounty abandoned cart tab > Screen options.
There instead of the default 10 enter 500. After this you can use Bulk delete to go over and delete 500 carts at once.

Also, please make sure that you take a look at this post on how to prevent Google bots from creating abandoned carts in WooCommerce.

Hi Nauriskolats

Thanks a lot for your answer. Unfortunately, it doesn’t work for me…

I see the screen options. I change the value (e.g. 5, 20 or 500). I save. The value isn’t taken, it stays at 10.

Maybe because I use the free version?

Hi @wondercrow

Thanks for the update. Could you please check if you are using the latest WordPress and CartBounty versions?
In some previous versions there was an issue with not being able to change / save screen options due to changes in WordPress core which is fixed in the latest versions.

Ho @nauriskolats

Thanks for your answer. Unfortunately, still doesn’t work. I use the latest versions of WordPress (5.8.1) and CartBounty (7.0.6).

Hi @wondercrow, that is very strange since it is working on our development and staging environments.
Could you please try switching to a default WordPress theme and disable all other plugins except WooCommerce and CartBounty and test again?

Hi @nauriskolats

Thanks for your answer. I got the culprit, it is the “WPML Multilingual CMS” Plugin.

Hmm, it might be related to the translation then. Please check if maybe your translation does not have some issues with stray HTML tags or similar issue as that may cause problems you experience.