Envira Plugin: When I click on a thumbnail I get another same photo over

  • Resolved saadi54

    (@saadi54)


    6 years, 4 months ago

    I installed Envira plugin and created a Photo Album, created a page and put the shortcode inside it. Everything is normal except when I click on a thumbnail I get the picture enlarged and the lightbox bebneath it. To get the lightbox of the album to work normally I must first close the first that appears on top of the lightbox and then I get the photo lightbox work normally. I would be so grateful for any help to get rid of this abnormal case.

    The page I need help with: [log in to see the link]

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  • Thanks for contacting us!

    I was able to visit the link you provided, and it appears you currently have two lightboxes appearing when your images are clicked. The first one appears to be coming from Magnific Popup, and the second one is coming from Envira Gallery.

    I’d be happy to resolve this for you! Would you mind submitting a support ticket at https://enviragallery.com/contact/ so I can better assist you?

    Thanks!

Viewing 1 replies (of 1 total)
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