• Resolved madebymt

    (@madebymt)


    Hi
    I working on one of client site use xtheme come with envira gallery plugin already.
    When I create new post use the default WordPress text editor to add the shortcode and click the URL to view the page, the page only will render the page title. If I remove the Envira shortcode, the page will show normal (with all the content)
    I also test one image Envira code will work, but if have multiple images in the one shortcode, the page won’t load.

    I check all documentation on both site, deactivate the major plugin, and clear cache and still working.

    Xtheme version:6.3.8
    Envira version:1.8.4.3

    Is anything else I can fix the issue I have? Thank you so much!

Viewing 1 replies (of 1 total)
  • bmilligan15

    (@bmilligan15)

    Hello,

    Thanks for reaching out to us!

    I apologize for any trouble, and I’m happy to assist! Could you please head over to https://enviragallery.com/contact/ and fill out a support ticket? This would allow me to better assist you and help get the issue resolved.

    Thanks!

Viewing 1 replies (of 1 total)
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