envira gallery not displaying any images after shortcode is added to the page

  • Resolved Alessio Rigoli

    (@agrtechnology)


    3 years, 3 months ago

    Hey there hope your well,

    Just setup a gallery on a WP site and when I add the correct shortcode and save the page the images aren’t showing up. If I right click I can see the images as an option to open them in a new tab they are there so they are been referenced.

    Wondering if this is a known issue?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @agrtechnology

    Thanks for reaching out. I apologize for the trouble!

    When we see these types of issues, it’s usually the case of running into a lazy-loading conflict with another plugin.

    Can you please contact us at https://enviragallery.com/account/support/ so I can take a deeper look at this for you?

    Thank you!

    Thread Starter Alessio Rigoli

    (@agrtechnology)

    Thanks for the fast reply, I am using the free version from the WordPress plugin repo. I initially thought the same so disabled the lazyload setting inside the plugin but still had the issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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