Envira Gallery account issue

  • Resolved sstrubel

    (@sstrubel)


    3 years ago

    After upgrading to Pro license, I cannot verify my key within the plugin settings. I tried reinstalling the plugin and refreshing the key, but I do only get error messages “The key entered has expired”.
    I tried to contact Envira Gallery through the official support channels several times, but didn’t get any response. I am frustrated since I cannot get new galleries posted to my site for a few weeks now and couldn’t get any help from Envira.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • bmilligan15

    (@bmilligan15)

    Hi @sstrubel,

    Thanks for contacting us! I apologize for the trouble, as I’m not seeing any previous communication on this.

    Can you please email me directly at Brad @ enviragallery.com so I can get this taken care of for you? Once I have your account info, this should be a quick fix.

    I’ll look out for your reply!

    Thread Starter sstrubel

    (@sstrubel)

    Hi @bmilligan15

    thanks for your quick reply. I have sent you an email with the details!

    Best,
    Stephen

    Thread Starter sstrubel

    (@sstrubel)

    Hi @bmilligan15 ,

    just want to check if you have received my email?

    Thanks an best regards,
    Stephen

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Envira Gallery account issue’ is closed to new replies.