Entries disapeared

  • Resolved quadratfix

    (@quadratfix)


    8 years, 5 months ago

    Hello,
    some entries are not in the list. all emails came in, but i can not see all entries in the list.
    have you some idea?
    VFB free V2.9.2
    best regards
    Bernie

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello Quadratfix,

    I can only think of a few ways this could happen really. One is that someone has deleted the entries by mistake or your website’s database is corrupted. You see the entry records to the database before it sends the email, so if the entry does not record right, the email will not send.

    Hope this helps,
    Joseph
    VFBPro Support

    Thread Starter quadratfix

    (@quadratfix)

    Hi Joseph,
    thank you for answering. Only me can delete entries, and I did not. Nothing in trash. I recieved the mails, which I can not find in “all entries”. Strange.

    But: A great plugin!! Thank you!

    Bernie

    • This reply was modified 8 years, 5 months ago by quadratfix.

    Sorry about your issue, if it persists you may want to try to run a database repair on your website. Of course you would want to backup everything before doing that, just in case something goes wrong.

Viewing 3 replies - 1 through 3 (of 3 total)
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