• Resolved Jaime

    (@wilfredo1234)


    Hello, does anyone know how to deactivate, I don’t need the billing address, what I have are virtual products and to download I get this message.

Viewing 1 replies (of 1 total)
  • hrn1995 (woo-hc)

    (@aguinaldodarla)

    Hi @wilfredo1234

    Can you walk us through the steps you took to encounter this error? You may use https://snipboard.io when sharing screenshots. Please follow the instructions on the page, then paste the URL in your reply.

    You may update the billing details on the My Account page from the website, then this should be the default shipping address.

    Also, is the product set as both “Virtual” and “Downloadable”?

    Looking forward to your response.

    Regards,

Viewing 1 replies (of 1 total)
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