Ensuring Email Completeness in Metform Taxi Booking Forms

  • Resolved tang01

    (@tang01)


    11 months, 1 week ago

    I am encountering an issue with Metform on my online taxi booking website. Users submit a form to book a taxi, and I use the email widget in Metform to collect user emails. I have set the email field as required, ensuring that users must provide an email to submit the form. However, I have noticed that some entries in the user data do not have an email filled in. This inconsistency is causing problems in maintaining accurate user information. How can I ensure that all user entries include an email address as required by the form?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Md Abdullah Al Arif

    (@faithcoder)

    Hi @tang01,

    I’ve checked your contact form, all fields are set to required [screenshot]. It hardly possible to submit submit the form without filling in these required fields. I recommend checking if your WordPress, theme, and plugins are up to date. If the issue continues, please keep us updated.

    Kind Regards

    Arif

    Thread Starter tang01

    (@tang01)

    Hi @faithcoder
    I have checked all the details all the plugins are updated and still I am facing the same issue, just now I have received a form entry with missing email on my contact form.

    Here is the screenshot
    https://www.awesomescreenshot.com/image/47650684?key=56041d6b9f66facb00db78129fdb9212

    Plugin Support Md Abdullah Al Arif

    (@faithcoder)

    Hi,

    Thanks for sharing the screenshot. I can see your input fields have an extra CSS class ‘mf-conditional-input’ [screenshot]. I would request to remove the fields and insert them again, to see if the issue persists or not.

    Regards

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @tang01 ,

    I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Best Regards,
    Reju

Viewing 4 replies - 1 through 4 (of 4 total)
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