Enfold shortcodes not displayed

  • Resolved peti73

    (@peti73)


    4 years, 8 months ago

    Hi,
    i use the Enfold theme with Popup Maker, and some days ago i noticed that the popup windows does not display text created with Enfold shortcodes (ie. accordion).
    Last year the same was working fine.
    I made a test page with a fresh wp-install and only Enfold and Popup Maker but the problem still persist, so it’s not related to other plugins.

    Any ideas how to solve this?

    Thank You,
    Peter

Viewing 5 replies - 1 through 5 (of 5 total)
  • Maria T

    (@mariatogonon)

    Hello @peti73 – sorry to hear that you are experiencing this problem.

    This issue?can?be caused by a conflict with the current theme or with any of your active plugins. I would suggest you check out this documentation on how to?Test?if a Plugin or Theme Interferes with Popup Maker:?https://docs.wppopupmaker.com/article/332-test-whether-a-plugin-or-theme-interferes-with-popup-maker?This might help you with your problem.

    If that helps, then we would very much appreciate it if you could quickly?rate the plugin, just to help us spread the word.

    Otherwise, for us to assist you further with your issue, you will need to escalate it directly to our HelpScout support desk. Check out this link:?https://wppopupmaker.com/support/?Thank you.

    Thread Starter peti73

    (@peti73)

    Hi Maria,

    the problem was solved by the Enfold support team:
    https://kriesi.at/support/topic/enfold-accordion-not-visible-in-a-popup-window/#post-1195254

    Thank You anyway for your great plugin!

    Best regards,
    Peter

    Maria T

    (@mariatogonon)

    Hi Peter, that’s awesome! Thanks for letting us know. Glad to hear that they were able to help you solved your problem.

    Have a great day! ??

    Superb!
    I was having the same problem, also with Enfold, and I am happy that there was an easy solution here ??

    Thank you @peti73

    There is still problem with enfold’s shortcodes in popup content after update this plugin, even after doing that solution above!

    But with downgrade Popup Maker to version 1.8.5, everything works fine!
    It seems some configuration about do_shortcodes in content is changed in newer version.

    Can you please fix this bug, We need to upgrade your plugin for security problems!

    Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
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