I have a restricted Videos content page where I embedded the restrictions (e.g., [um_loggedin show_lock=yes lock_text=”You are not logged in.”]) and set up a custom message to display to all non-logged in users.
Logged in users see the Videos content and Logged out users SHOULD see the custom message on the restricted page.
This works fine in Chrome and IE but does not in Firefox and the following sequence is what happens in FF.
I have set the PAGE restriction to display the Custom Message for Logged out users.
I have set the ROLE to redirect to the Videos page on successful login.
I have set the ROLE to go to the Home page on logout.
As soon as a logged out user lands on the Video page, they are redirected to the Home page.
If I change the PAGE restriction to Redirect User (not Custom Message) and select the custom URL for the videos page, it hangs with ‘too many redirects’.
If I change the PAGE restriction to Redirect User and select the built-in Login page, it redirects to the Login page perfectly.
So there is something very wrong with trying to either show a custom message or redirect to a custom URL for a logged out user in FF.
I have created new users, reset meta data, cleared cache.
Any solution?