• Resolved touseef76

    (@touseef76)


    see woocommerce status
    
    
    
    WordPress Environment
    
    WordPress address (URL): https://cheapcarfaxreport.net
    Site address (URL): https://cheapcarfaxreport.net
    WC Version: 7.7.0
    REST API Version: ? 7.7.0
    WC Blocks Version: ? 10.0.4
    Action Scheduler Version: ? 3.5.4
    Log Directory Writable: ?
    WP Version: ? 6.2.1 - There is a newer version of WordPress available (6.2.2)
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.85.0
    OpenSSL/3.0.8
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.39-42-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    Database
    
    WC Database Version: 7.7.0
    WC Database Prefix: wpmk_
    Total Database Size: 2924.58MB
    Database Data Size: 2810.57MB
    Database Index Size: 114.01MB
    wpmk_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpmk_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpmk_woocommerce_order_items: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
    wpmk_woocommerce_order_itemmeta: Data: 25.56MB + Index: 17.06MB + Engine InnoDB
    wpmk_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpmk_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpmk_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpmk_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_woocommerce_payment_tokens: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wpmk_woocommerce_payment_tokenmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wpmk_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_actionscheduler_actions: Data: 1.52MB + Index: 1.30MB + Engine InnoDB
    wpmk_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_actionscheduler_logs: Data: 1.52MB + Index: 0.73MB + Engine InnoDB
    wpmk_bulkvin_api_history: Data: 2595.52MB + Index: 0.00MB + Engine InnoDB
    wpmk_commentmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wpmk_comments: Data: 20.55MB + Index: 16.09MB + Engine InnoDB
    wpmk_csshero4: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_duplicator_pro_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_ewwwio_images: Data: 0.17MB + Index: 0.11MB + Engine InnoDB
    wpmk_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_options: Data: 4.52MB + Index: 0.14MB + Engine InnoDB
    wpmk_postmeta: Data: 113.59MB + Index: 57.19MB + Engine InnoDB
    wpmk_posts: Data: 22.52MB + Index: 5.05MB + Engine InnoDB
    wpmk_qss: Data: 0.13MB + Index: 0.03MB + Engine InnoDB
    wpmk_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_suwp_network: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_suwp_network_country: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_suwp_provider_mepname: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_suwp_reward_links: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_suwp_service_brand: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_suwp_service_model: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_swis_critical_css: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_swis_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpmk_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpmk_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpmk_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpmk_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_usermeta: Data: 4.52MB + Index: 5.03MB + Engine InnoDB
    wpmk_users: Data: 0.39MB + Index: 0.30MB + Engine InnoDB
    wpmk_wallets_adds: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpmk_wallets_txs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpmk_wc_admin_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wpmk_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wpmk_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_wc_customer_lookup: Data: 1.52MB + Index: 0.73MB + Engine InnoDB
    wpmk_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpmk_wc_order_coupon_lookup: Data: 0.28MB + Index: 0.31MB + Engine InnoDB
    wpmk_wc_order_product_lookup: Data: 3.52MB + Index: 2.91MB + Engine InnoDB
    wpmk_wc_order_stats: Data: 3.52MB + Index: 3.44MB + Engine InnoDB
    wpmk_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpmk_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpmk_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpmk_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
    wpmk_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_wffilemods: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
    wpmk_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpmk_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpmk_wfknownfilelist: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wpmk_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpmk_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpmk_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpmk_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    wpmk_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_wpil_report_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wpmk_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpmk_yoast_indexable: Data: 0.19MB + Index: 0.20MB + Engine InnoDB
    wpmk_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wpmk_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpmk_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpmk_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    Post Type Counts
    
    attachment: 90
    custom_css: 1
    customize_changeset: 6
    elementor_library: 3
    nav_menu_item: 16
    oembed_cache: 13
    page: 18
    post: 29
    product: 11
    revision: 860
    shop_coupon: 5
    shop_order: 21259
    shop_order_refund: 516
    suwp_apisource: 4
    tablepress_table: 1
    wp_global_styles: 1
    
    Security
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    Active Plugins (19)
    
    BulkVIN WordPress & Woocommerce: by Bulkvin Developer Team – 1.0.0
    Convert Plus: by Brainstorm Force – 3.5.22
    Crypto.com Pay Checkout for WooCommerce: by Crypto.com – 1.3.5
    Elementor: by Elementor.com – 3.13.2
    EWWW Image Optimizer: by Exactly WWW – 7.0.0
    GenerateBlocks: by Tom Usborne – 1.7.3
    Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.16
    Squirrly SEO (Peaks): by Squirrly – 12.2.01
    SWIS Performance: by Exactly WWW – 2.0.3
    Table of Contents: by Achal Jain – 1.0.2
    TablePress: by Tobias B?thge – 2.1.3
    Trustpilot-reviews: by Trustpilot – 2.5.914
    Payment Gateway for PayPal on WooCommerce: by easypayment – 7.1.7
    WooCommerce Anti Fraud: by OPMC Australia Pty Ltd – 3.5 (update to version 5.5.0 is available)
    WooCommerce Stripe Gateway: by WooCommerce – 7.4.0
    WooCommerce: by Automattic – 7.7.0
    WP Mail SMTP: by WP Mail SMTP – 3.8.0
    WPForms Lite: by WPForms – 1.8.1.2
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.9.8
    
    Inactive Plugins (7)
    
    Disable cart page for WooCommerce: by Code4Life – 1.2.6
    Duplicator Pro: by Snap Creek – 4.0.5
    Orbit Fox Companion: by Themeisle – 2.10.24
    StockUnlocks: by StockUnlocks – 1.9.7
    Under Construction: by WebFactory Ltd – 3.97
    WooCommerce PayPal Payments: by WooCommerce – 2.0.4
    WordPress Hosting Benchmark tool: by Anton Aleksandrov – 1.3.2
    
    Dropin Plugins (1)
    
    advanced-cache.php: advanced-cache.php
    
    Settings
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: ?
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    
    WC Pages
    
    Shop base: #2 - /shop/
    Cart: #3 - /cart/
    Checkout: #4 - /checkout/
    My account: #5 - /my-account/
    Terms and conditions: #225 - /terms-of-use/
    
    Theme
    
    Name: Neve Child
    Version: 1.0.0
    Author URL: https://themeisle.com
    Child Theme: ?
    Parent Theme Name: Neve
    Parent Theme Version: 3.5.8
    Parent Theme Author URL: https://themeisle.com
    WooCommerce Support: ?
    
    Templates
    
    Overrides: neve/woocommerce/product-searchform.php
    
    Admin
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: product-block-editor
    minified-js
    new-product-management-experience
    product-variation-management
    settings
    
    Daily Cron: ? Next scheduled: 2023-05-25 08:26:28 +08:00
    Options: ?
    Notes: 154
    Onboarding: completed
    
    Action Scheduler
    
    Complete: 3,923
    Oldest: 2023-05-01 18:57:04 +0800
    Newest: 2023-05-24 17:22:06 +0800
    
    Failed: 5
    Oldest: 2023-03-31 23:24:05 +0800
    Newest: 2023-05-08 18:46:23 +0800
    
    Pending: 3
    Oldest: 2023-05-25 00:49:12 +0800
    Newest: 2023-05-26 00:43:45 +0800
    
    Status report information
    
    Generated at: 2023-05-24 17:48:56 +08:00
    `

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi @touseef76

    Thanks for reaching out!

    I understand that you’re experiencing an endless loading/spinner on your site’s checkout page.

    I checked your site, added this product to my cart, and proceeded to the checkout page, however, I am unable to replicate the endless loading/spinner as you can see below. The page is loading fine on my end:

    Can you please confirm with us the issue here is already resolved?

    Otherwise, please provide us with further information or the step-by-step procedure in order to replicate this issue on my end?

    If a screenshot would be helpful, I’d recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Furthermore, if you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘Endless loading/spinner on the checkout page’ is closed to new replies.