Endless loading/spinner on checkout page

  • Resolved A

    (@arsilan)


    11 months, 1 week ago

    Hi, attached website link where we have endless loading on the checkout page (Payment section)

    We have checked from our end by disabling plugins and switching the theme but still the same issue.

    Tried almost all given solutions on different platforms but issue still exist.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Stef

    (@serafinnyc)

    I’m unable to replicate that. Worked fine for me.

    Hey there, @arsilan! Thanks for contacting us. I’m happy to help you.

    I checked your site and I was also not able to replicate the issue. The checkout page loaded correctly.

    Do you mind sharing more information with us so we can investigate this issue?

    • When exactly does the issue happen? When you click on checkout or after adding the payment and trying to finalize the purchase?
    • Have you tried this issue on different browsers, devices and internet connections?

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter A

    (@arsilan)

    Hi, issue was resolved after degrading woocommrce version.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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