• Resolved Simon

    (@simmens)


    Hello there… my Paypal payments works fine but if some1 trys to pay using a credit card (paypal payments plugin) a endless loading symbol in the payment sections appears after pressing the order now button.

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  • Plugin Support Femi

    (@femiyb)

    Hello

    To learn more about these orders, we would be interested in your plugin log files. These log files are only written when “Logging” is enabled in the plugin settings.
    If enabled, then every transaction will create a log entry that can be accessed from here:
    WooCommerce > Status > Logs > select “woocommerce-paypal-payments-[…]”

    If “Logging” was not yet enabled, could you please enable it and then try to create an order so that the error message is saved?

    You can share the log file using our PrivateBin: https://privatebin.syde.com/
    Thanks!?

    Regards,
    Femi

    Thread Starter Simon

    (@simmens)

    Dear Femi and thanks for your reply. I don’t know exactly why, but the payment with credit cards works now after I turned on the logging (I tried everything the last days lol).

    Best regards
    Simon

    • This reply was modified 3 weeks ago by Simon.
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