Endless loading

Hi,

Below you can see the error messages from the URL above. I used Developer Tools in Google Chrome. Maybe this might help you troubleshoot your issue.

Failed to set referrer policy: The value ” is not one of ‘no-referrer’, ‘no-referrer-when-downgrade’, ‘origin’, ‘origin-when-cross-origin’, ‘same-origin’, ‘strict-origin’, ‘strict-origin-when-cross-origin’, or ‘unsafe-url’. The referrer policy has been left unchanged.
jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2
jquery.min.js?ver=3.5.1:2 Allow attribute will take precedence over ‘allowpaymentrequest’.
xe @ jquery.min.js?ver=3.5.1:2
Failed to set referrer policy: The value ” is not one of ‘no-referrer’, ‘no-referrer-when-downgrade’, ‘origin’, ‘origin-when-cross-origin’, ‘same-origin’, ‘strict-origin’, ‘strict-origin-when-cross-origin’, or ‘unsafe-url’. The referrer policy has been left unchanged.
pp-handler.min.js?ver=2.0.41:2 reCaptcha: init
asp-recaptcha-ng.js?ver=2.0.41:87 reCaptcha onload

Thank you

• This reply was modified 4 years, 2 months ago by mbrsolution.

If this was related to the 3D secure feature then this has been resolved. Please update to version 2.0.42.

Thank you both for your answers!

@mbrsolution I’m afraid you’re speaking Chinese to me right now! I have no idea what this means at all… Would that be an issue in the settings of the plugin?

@mra13 Thanks so much, unfortunately I updated the plugin to version 2.0.42 and I still have the same problem. When I try to proceed with the payment, I still have the infinite loading loop and nothing happens.

Any help would be so appreciated, I really wanted to explore this plugin and its options but I’m totally stuck right now.

There is an error happening on this site but I am not 100% sure where it is coming from. Please enable the debug logging option then do a test. That log file might contain some info that gives us a clue:
https://s-plugins.com/using-the-debug-log-to-solve-issues-on-a-site/

Thank you @mra13 !

I just enabled the debug logging option and did two tests, but the log file came back empty! It doesn’t look like a payment failure but more like nothing’s happening for some reason…?

Hi.

I can see your have reCaptcha enabled. Can you disable it and try to make a test payment again?

I just enabled the debug logging option and did two tests, but the log file came back empty

Try to click “Clear Log” and see if it’s successful.

@alexanderfoxc Yahooooooo!!!!!! It worked!

Please see the log below. What was wrong with the reCAPTCHA?? Should it stay disabled?

[01/17/2021 5:42:31 PM] – Stripe Payments debug log reset

[01/17/2021 5:43:21 PM] – Payment processing started.
[01/17/2021 5:43:21 PM] – Got product ID: 13333
[01/17/2021 5:43:21 PM] – Firing asp_ng_process_ipn_product_item_override filter.
[01/17/2021 5:43:21 PM] – Firing asp_ng_process_ipn_payment_data_item_override filter.
[01/17/2021 5:43:22 PM] – The transaction ID of this notification is: ch_1IAfHYEpKyLIryJRQxYjRVCy
[01/17/2021 5:43:22 PM] – Constructing checkout result and order data.
[01/17/2021 5:43:22 PM] – Firing asp_ng_payment_completed filter.
[01/17/2021 5:43:22 PM] – Firing asp_ng_payment_completed_update_pi filter.
[01/17/2021 5:43:22 PM] – Firing asp_stripe_payment_completed action.
[01/17/2021 5:43:22 PM] – Notification email sent to seller: [email protected], from email address used: Wire of Hope <[email protected]>
[01/17/2021 5:43:22 PM] – Payment has been processed successfully.
[01/17/2021 5:43:22 PM] – Redirecting to results page “https://wireofhope.com/test/thank-you-for-your-donation-to-wire-of-hope/&#8221;

I guess you put wrong keys for reCaptcha. Looks like you checked “Invisible” reCaptcha option, but placed regular keys instead. Try to re-enable reCaptcha, then uncheck “Invisible” option and try again, I suspect it should be working as well.

Thanks so much for your help @alexanderfoxc ! That’s all it was ?? I re-entered the reCAPTCHA keys again and it’s working great. Thanks so much!