Encoding of PDF files is not supporting utf-8 characters

  • Resolved salsastevie

    (@salsastevie)


    1 year ago

    Where can I change encoding for PDF files? Because in PDF files are “?” instead of for example “ň”

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author e4jvikwp

    (@e4jvikwp)

    Hi,

    Thanks for describing the issue you’re having. Multi-byte characters, like the ones with accents, may require an additional PDF font to be available in order to avoid encoding issues when generating PDF documents.

    By default, our plugin installs with a very basic and light-weight PDF font in order to reduce the size of the installer package. However, if you can get in touch with our team through our website, we can provide the instructions on how to upload or install custom PDF font files that will support any multi-byte character.

    There’s an additional plugin that allows you to install and activate a specific font file for generating PDF documents, or you can upload such font files onto your server (not recommended, the plugin hook is the best solution). Please get in touch with our team through our website so that we can provide the necessary instructions as also explained in our Knowledge Base section.

    Thank you,
    The VikWP Team

Viewing 1 replies (of 1 total)
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