Encoding issue while exporting

Hi,

It looks like an encoding issue indeed.

As a first step, can you please disable all plugins except WooCommerce, then try again to export your file, open the new file using Open Office, or Google Docs, does the issue persist after that?

Let us know what you find.

Hi,

I disabled every plugin I had, except for WooCommerce, and nothing changed. I tried opening it in Google Docs, and the same problem still persists.

Hi,

This is odd. I’m not sure if it is because of the language.

For better assistance, please share a copy of your site’s System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

Share a copy of any fatal error log as well, it can be found under WooCommerce > System Status > Logs (if available).

Cheers.

Hi, here is the status:

`
### WordPress Environment ###

WordPress address (URL): https://solarway.lv
Site address (URL): https://solarway.lv
WC Version: 7.6.0
REST API Version: ?</img> 7.6.0
WC Blocks Version: ?</img> 9.8.4
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: lv
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.1.17
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 2500
cURL Version: 7.86.0
OpenSSL/1.1.1s-fips

SUHOSIN Installed: –
MySQL Version: 10.4.28-MariaDB-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

### Database ###

WC Database Version: 7.6.0
WC Database Prefix: 9d_
Kopējais datu bāzes lielums: 39.66MB
Datu bāzes datu izmērs: 34.03MB
Datubāzes indeksa izmērs: 5.63MB
9d_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
9d_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
9d_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_actionscheduler_actions: Data: 0.23MB + Index: 0.20MB + Engine InnoDB
9d_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_actionscheduler_logs: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
9d_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
9d_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
9d_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
9d_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
9d_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
9d_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
9d_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
9d_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
9d_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
9d_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_options: Data: 5.02MB + Index: 0.08MB + Engine InnoDB
9d_postmeta: Data: 17.52MB + Index: 1.91MB + Engine InnoDB
9d_posts: Data: 5.44MB + Index: 0.23MB + Engine InnoDB
9d_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
9d_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_revslider_sliders: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
9d_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_revslider_slides: Data: 0.16MB + Index: 0.02MB + Engine InnoDB
9d_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_shortpixel_postmeta: Data: 0.30MB + Index: 0.28MB + Engine InnoDB
9d_shortpixel_queue: Data: 0.16MB + Index: 0.09MB + Engine InnoDB
9d_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
9d_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
9d_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
9d_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
9d_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
9d_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
9d_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
9d_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
9d_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
9d_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
9d_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 269
customize_changeset: 10
elementor_library: 7
footer: 1
header: 4
mailpoet_page: 1
nav_menu_item: 7
page: 45
portfolio: 15
post: 21
product: 64
revision: 421
shop_order: 1
side_panel: 1
team: 9
wp_navigation: 1
wpcf7_contact_form: 8

### Security ###

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

### Active Plugins (2) ###

WooCommerce Payments: Automattic rakstīja – 5.7.0
WooCommerce: Automattic rakstīja – 7.6.0

### Inactive Plugins (10) ###

Contact Form 7: Takayuki Miyoshi rakstīja – 5.7.5.1
Elementor: Elementor.com rakstīja – 3.12.1
iRecco Core: WebGeniusLab rakstīja – 1.2.4
Loco Translate: Tim Whitlock rakstīja – 2.6.4
MailPoet: MailPoet rakstīja – 4.11.1
Maintenance: WebFactory Ltd rakstīja – 4.07
Pinterest for WooCommerce: WooCommerce rakstīja – 1.2.18 (update to version 1.2.19 is available)
Rank Math SEO: Rank Math rakstīja – 1.0.111
ShortPixel Image Optimizer: ShortPixel - Convert WebP/AVIF & Optimize Images rakstīja – 5.2.1
Slider Revolution: ThemePunch rakstīja – 6.6.9

### Must Use Plugins (1) ###

StackCache: Stack CP rakstīja –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: 
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?</img>
Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Veikala bāze: #10 - /shop/
Grozs: #11 - /cart/
Pirkums: #12 - /checkout/
Mans konts: ?</img> Lapas redzamībai jābūt publiski pieejamai
Noteikumi un nosacījumi: #14 - /refund_returns/

### Theme ###

Name: iRecco
Version: 1.2.5
Author URL: https://webgeniuslab.net/
Child Theme: ?</img> – Ja modificējat WooCommerce vecāku tēmā
kuru neesat veidojis personīgi
mēs iesakām izmantot bērnu tēmu. Skatīt: Kā izveidot bērnu tēmu

WooCommerce Support: ?</img>

### Templates ###

Overrides: irecco/woocommerce/cart/cart.php versija 7.0.1 ir novecojusi. Galvenā versija ir 7.4.0
irecco/woocommerce/content-widget-product.php
irecco/woocommerce/content-widget-reviews.php
irecco/woocommerce/global/quantity-input.php versija 7.2.1 ir novecojusi. Galvenā versija ir 7.4.0
irecco/woocommerce/loop/loop-start.php
irecco/woocommerce/notices/error.php
irecco/woocommerce/notices/notice.php
irecco/woocommerce/notices/success.php
irecco/woocommerce/product-searchform.php
irecco/woocommerce/single-product/related.php
irecco/woocommerce/single-product/up-sells.php

Outdated Templates: ?</img>
					
					
						Uzziniet
kā atjaunināt


### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: block-editor-feature-enabled
minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ?</img> Next scheduled: 2023-04-21 18:29:24 +03:00
Options: ?</img>
Notes: 59
Onboarding: completed

### WooCommerce Payments ###

Version: 5.7.0
Connected to WPCOM: No
Blog ID: -
Account ID: -

### Action Scheduler ###

Pabeigt: 494
Oldest: 2023-04-04 21:29:30 +0300
Newest: 2023-04-20 22:28:33 +0300

Gaida: 4
Oldest: 2023-04-20 22:38:00 +0300
Newest: 2023-04-21 09:40:56 +0300

Neizdevās: 131
Oldest: 2023-04-04 21:47:40 +0300
Newest: 2023-04-20 22:11:47 +0300


### Status report information ###

Generated at: 2023-04-20 22:37:11 +03:00
`

And here is the fatal errors logs:

2023-04-06T06:20:58+00:00 CRITICAL Uncaught Error: Call to a member function expand_user() on bool in /home/sites/25a/4/4041c8e3b3/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php:163
Stack trace:
#0 /home/sites/25a/4/4041c8e3b3/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php(73): Automattic\Jetpack\Sync\Replicastore\Table_Checksum_Usermeta->expand_and_sanitize_user_meta(Object(WP_User))
#1 /home/sites/25a/4/4041c8e3b3/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/class-replicastore.php(1354): Automattic\Jetpack\Sync\Replicastore\Table_Checksum_Usermeta->calculate_checksum('1', '1', NULL, true)
#2 /home/sites/25a/4/4041c8e3b3/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/class-rest-endpoints.php(432): Automattic\Jetpack\Sync\Replicastore->checksum_histogram('usermeta', 1, '1', '1', Array, false, '', false, true, false)
#3 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/rest-api/class-wp-rest-server.php(1181): Automattic\Jetpack\Sync\REST_Endpoints::data_histogram(Object(WP_REST_Request))
#4 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/rest-api/class-wp-rest-server.php(1028): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/jetpack/v4/syn...', Array, NULL)
#5 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/rest-api/class-wp-rest-server.php(442): WP_REST_Server->dispatch(Object(WP_REST_Request))
#6 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/rest-api.php(410): WP_REST_Server->serve_request('/jetpack/v4/syn...')
#7 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/class-wp-hook.php(308): rest_api_loaded(Object(WP))
#8 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#9 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
#10 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/class-wp.php(399): do_action_ref_array('parse_request', Array)
#11 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/class-wp.php(780): WP->parse_request('')
#12 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/functions.php(1334): WP->main('')
#13 /home/sites/25a/4/4041c8e3b3/public_html/wp-blog-header.php(16): wp()
#14 /home/sites/25a/4/4041c8e3b3/public_html/index.php(17): require('/home/sites/25a...')
#15 {main}
  thrown in /home/sites/25a/4/4041c8e3b3/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php on line 163

2023-04-06T06:21:01+00:00 CRITICAL Uncaught Error: Call to a member function expand_user() on bool in /home/sites/25a/4/4041c8e3b3/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php:163
Stack trace:
#0 /home/sites/25a/4/4041c8e3b3/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php(73): Automattic\Jetpack\Sync\Replicastore\Table_Checksum_Usermeta->expand_and_sanitize_user_meta(Object(WP_User))
#1 /home/sites/25a/4/4041c8e3b3/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/class-replicastore.php(1354): Automattic\Jetpack\Sync\Replicastore\Table_Checksum_Usermeta->calculate_checksum('1', '1', NULL, true)
#2 /home/sites/25a/4/4041c8e3b3/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/class-rest-endpoints.php(432): Automattic\Jetpack\Sync\Replicastore->checksum_histogram('usermeta', 1, '1', '1', Array, false, '', false, true, false)
#3 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/rest-api/class-wp-rest-server.php(1181): Automattic\Jetpack\Sync\REST_Endpoints::data_histogram(Object(WP_REST_Request))
#4 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/rest-api/class-wp-rest-server.php(1028): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/jetpack/v4/syn...', Array, NULL)
#5 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/rest-api/class-wp-rest-server.php(442): WP_REST_Server->dispatch(Object(WP_REST_Request))
#6 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/rest-api.php(410): WP_REST_Server->serve_request('/jetpack/v4/syn...')
#7 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/class-wp-hook.php(308): rest_api_loaded(Object(WP))
#8 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#9 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
#10 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/class-wp.php(399): do_action_ref_array('parse_request', Array)
#11 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/class-wp.php(780): WP->parse_request('')
#12 /home/sites/25a/4/4041c8e3b3/public_html/wp-includes/functions.php(1334): WP->main('')
#13 /home/sites/25a/4/4041c8e3b3/public_html/wp-blog-header.php(16): wp()
#14 /home/sites/25a/4/4041c8e3b3/public_html/index.php(17): require('/home/sites/25a...')
#15 {main}
  thrown in /home/sites/25a/4/4041c8e3b3/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php on line 163

Hi,

Thanks for sending the error logs, apologies for asking again for the system report (You already have provided it since the beginning of this thread).

Sorry for asking, but it is to confirm, if you temporarily switch the site language to English and export the products again, does the issue persist?

If it is not possible to change the site language, you can create a staging site, we recommend WP Staging for quickly spinning up a new test site. Once it is created, you can switch the language to English and see the results.

Let us know what you find.

Hi,

Just tested switching the Site language to English (US), that did not fix the issue, exported file still has the same issue.

Hi there!

This is certainly an interesting problem. Is it okay to share the exported CSV file here? You can upload it to a Google Drive and share the link with us.

Alternatively, you can create a ticket on WooCommerce.com so that we can get the CSV file and investigate this further.

Hi!

Here is the CSV file, I exported 3 minutes ago.

https://drive.google.com/file/d/1S5fLM9cSRardotxXv7gJ8GYNAPP-_hCD/view?usp=sharing

Hi,

Thanks for sending the sample CSV file, I was checking it using some editors, not sure if the file is corrupt, I was unable to find the cause of the issue. For better assistance, please contact us at WooCommerce.com > My Account > Support.

Please include a link to this forum thread in your response.

Cheers!