Enabling Site Kit – Connected but No Settings

  • Resolved hutchy68

    (@hutchy68)


    1 year, 4 months ago

    So I have something weird going happening.

    Site Kit will not show the settings. It was connected just fine. The constant contact plugin was updated a few days back. Site Kit was updated too. Now when I try to view Site Kit, it is stuck in the setup page view. Login to your account or reset. If I log in, it states I already have 7 services connected. If I login again, I get taken to the “Constant Contact” you are now connected page. What is going on?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter hutchy68

    (@hutchy68)

    So there is definitely some type of conflict with Google Site Kit and Constant Contact’s plugin. I deactivated the Constant Contact Plugin and everything setup up as expected. It did not go to the Constant Contact you are connected details.

    Then I had to reconnect Constant Contact, log in and paste their code. So far the settings under Google Site Kit are still there and the dashboard is again displaying data.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @hutchy68 Tanks for reaching out and sharing the details you have. I can recreate the issue you are referring to with both Site Kit and the Constant Contact plugin active. I will bring this to the attention of the team to see if there is anything we can do on our side to prevent this from happening.

    I’d also suggest reaching out to the Constant Contact team to see if there is anything that they can do from their side. Once I have an update on this I will let you know here.

    Thread Starter hutchy68

    (@hutchy68)

    Thanks, Adam. I will reach out to Constant Contact.

Viewing 3 replies - 1 through 3 (of 3 total)
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