• Resolved cmontcour

    (@cmontcour)


    Hi,

    When checking out, if the cart + shipping total equals 0, payment gateways are automatically disabled.

    How do I force them to appear ? I use a custom gateway for the quote requests of unpriced products.

    Couldn’t find anything online.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    If no payment is required, then payment options won’t be shown at checkout. The exception to this would be if a plugin requires payment information anyways. An example would be the WooCommerce Subscriptions plugin. If you set up a subscription with a free trial, no money is required at checkout, however the payment information is still collected for later.

    If you are using a plugin to provide customers with quotes, you would want to contact the developer of that plugin. They would need to build this functionality into their plugin. Otherwise you would need to build some sort of customization for your site to do this. If you want to explore that option, I would recommend checking sites like https://www.codeable.io for skilled third-party developers.

    Plugin Support mouli a11n

    (@mouli)

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Enable payment gateways when cart total = 0’ is closed to new replies.