Enable downloadable files on-hold purchase

  • Resolved marielyne

    (@marielyne)


    1 year, 5 months ago

    Hello, is it possible that the client be able to download a product files on-hold or partially paid purchase? I sell package and with that comme some documentation (downloadable files to the product). I don’t want that the client have to pay in totality before get access to the files. I want they get access right away. There is a functions.php snippet to do that? I saw that in Woocommerce settings you can do that for a in process order but not for on-hold or partially paid order.

    Have you an idea someone?

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  • Hi @marielyne

    Thanks for reaching out!

    By default WooCommerce does not provide an option to allow customers to download files for on-hold or partially paid orders. This is mainly to protect sellers from situations where a customer might download a product without completing the payment.

    However, there is a workaround that involves custom coding. This would require modifying the functions.php file of your child theme to create a custom function that allows file downloads for on-hold or partially paid orders.

    Unfortunately, custom coding is not something we can assist with directly. However, I’ll keep this thread open for a bit to see if anyone from the community can lend a hand.

    If you have any other questions related to development or custom coding, don’t hesitate to reach out to some of the great resources we have available for support. The WooCommerce community is filled with talented open-source developers, and many of them are active on the channels listed below:

    Hope this helps!

Viewing 1 replies (of 1 total)
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