En-US version doesn`t load anymore in admin

  • Resolved mela19

    (@mela19)


    7 years, 11 months ago

    Hi,
    We used to have 2 versions in admin mode for each post, primary one in Romanian and a secondary one in US English. I`ve tried several times today to make the translations for our latest blog posts but when I click on English it just freeze on loading.
    Ive tried on a new post who hasnt been translated yet and also on a previously translated one. Same result: freeze on loading.
    Can you help me with this?
    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us.

    The situation you’ve described could be caused by some errors while executing javascript code.
    Some of your plugins or your theme can interrupt normal work of Multilanguage plugin.

    Please complete the following steps in order to detect the problem and find its solution:

    1) Try to activate a standard WordPress theme for a while (Twenty Fourteen, Twenty Fifteen or Twenty Sixteen) and check if the problem remains.
    2) Try to deactivate all of your plugins except Multilanguage and also check if the problem is still present. If it is not, activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
    3) Provide your System status. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc

    Let us know about the results.

    Sincerely,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

Viewing 2 replies - 1 through 2 (of 2 total)
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