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(@srgkvnk)

Hello! I faced with problem and have no idea how to fix it. I use Stripe Connect wich included in WCFM plugin. When I proceed to checkout I can't input card information just because there is no stipe inputs fields (as I know there should be iframe). Inspecting code I see that I got only div's and inside I see only this: 
<!-- a Stripe Element will be inserted here. -->
Screenshot:
https://ibb.co/R2rBghz
In console I got no errors form Woocommerce or WCFM
We got SSL. Please help me with this problem

The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Author WC Lovers
(@wclovers)

2 years, 11 months ago

You are getting this issue because of theme CSS. It’s not properly showing WooCommerce payment form.

Thread Starter srgkvnk
(@srgkvnk)

2 years, 11 months ago

Thank you for quick response! Please, let me know the steps to fix it. Should I add any css? We use custom theme
Thread Starter srgkvnk
(@srgkvnk)

2 years, 11 months ago
If you mean styling – I can make input area wider, it is not problem. Look, inside div only comment located. There should be at least input tag
- This reply was modified 2 years, 11 months ago by srgkvnk.
Plugin Author WC Lovers
(@wclovers)

2 years, 11 months ago

Well, then there has some JavaScript error in site. Please check from Google Chrome browser console.

Thread Starter srgkvnk
(@srgkvnk)

2 years, 11 months ago

https://ibb.co/XS3g5xH
Look, this is what my console shown

Plugin Author WC Lovers
(@wclovers)

2 years, 11 months ago

No such JS errors visible. Are you using any caching or security plugins? If so, then disable those and check once.

Thread Starter srgkvnk
(@srgkvnk)

2 years, 11 months ago

WordFence plugin disabled but it’s not helps

Thread Starter srgkvnk
(@srgkvnk)

2 years, 11 months ago

I have regular stripe (not stripe connect) from Woocommerce and if I enable it this payment form doesn’t have such problem like payment form from WCFM (Stripe Connect). I tryed to disable test mode and it’s not helps to fix problem, also tryed to enable and disable 3D Secure and it also doesn’t help.

Thread Starter srgkvnk
(@srgkvnk)

2 years, 11 months ago

I got video with this issue https://streamable.com/6d54el
antoinedemacon
(@antoinedemacon)

2 years, 9 months ago
Hey @srgkvnk, did you found a solution ? i’m facing the same problem
- This reply was modified 2 years, 9 months ago by antoinedemacon.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Empty stripe fields’ is closed to new replies.