Empty Review List

  • Resolved kolibri18

    (@kolibri18)


    5 years ago

    Hi team,

    i need your help. Everything seems to work fine. When i click “Retrieve Reviews”, i get the message “5 Reviews returned from API. 5 New Reviews downloaded.”, but the Review List is empty. Do you have any ides?

    Kind regards,

    Anna

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author jgwhite33

    (@jgwhite33)

    Check the javascript console for error messages. On the Review List page, right-click > inspect > look for the console window.

    Plugin Author jgwhite33

    (@jgwhite33)

    Are you still having issues with this?

    I am having the same problem.

    When I click “retrieve reviews” it says:

    Retrieving Facebook reviews from your (business name) and saving them to your WordPress database…

    – –
    Total downloaded so far: 3

    Finished!

    However, when I go to review list, it says “No reviews found. Please visit the Get FB Reviews page to retrieve reviews from Facebook, or manually add one.”

    I also went to “inspect” and “console” and it said:

    “JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.4:8”

    Let me know if you have any suggestions, please and thanks

    Plugin Author jgwhite33

    (@jgwhite33)

    Try de-activating and re-activating the plugin. It sounds like the database table may not be setup correctly.

    Deactivating the plugin and reactivating worked. I added the reviews to the bottom of a webpage and they display properly.

    I will give it about 24 hours to see if it starts displaying stars in google search results. Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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