Empty page in admin

  • Hello,

    I’m trying to use Mailpoet (everything was fine some months ago) and now, I cannot access the admin page of Mailpoet (getting a blank page on all potential tabs). I have Mailpoet 4.40 and Mailpoet Premium 4.40

    Is there something special to make them work (if I deactivate Mailpoet Premium, then I’m getting an error message saying that with my subscription, I need it to work, but as soon as I re activate it, the same issue occurs – blank page).

    Regards

    Pat

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  • Hi there @poco06,

    Thanks for reaching out!

    In the past, we’ve seen some cases of pages not loading correctly that turned out to be caused by a browser plugin/extension (i.e. ad-blocker, security, etc) preventing files from loading as expected.

    Please try testing from an Incognito/Private browser window with browser extensions disabled, and see if you still have the same issue.

    Cheers!

Viewing 1 replies (of 1 total)
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