Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    Just to check: Are you using guest checkouts out on your store? Can you share a copy of your status report as found under **WooCommerce > Status**?

    Thread Starter theokoles

    (@theokoles)

    Thanks for answer

    `
    ### WordPress Environment ###

    WordPress address (URL): https://academia.trabajardigital.com
    Site address (URL): https://academia.trabajardigital.com
    WC Version: 4.6.1
    REST API Version: ? 4.6.1
    WC Blocks Version: ? 3.4.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.6.2
    Log Directory Writable: ?
    WP Version: 5.5.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: es_ES
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.23
    PHP Post Max Size: 128 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.2.33-MariaDB-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 4.6.1
    WC Database Prefix: w47fa_
    Tama?o total de la base de datos: 17.10MB
    Tama?o de los datos de la base de datos: 14.00MB
    Tama?o del índice de la base de datos: 3.10MB
    w47fa_woocommerce_sessions: Datos: 0.13MB + índice: 0.02MB + Motor InnoDB
    w47fa_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    w47fa_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    w47fa_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    w47fa_woocommerce_order_itemmeta: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
    w47fa_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    w47fa_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    w47fa_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    w47fa_actionscheduler_actions: Datos: 0.05MB + índice: 0.11MB + Motor InnoDB
    w47fa_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    w47fa_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    w47fa_actionscheduler_logs: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_aelia_dismissed_messages: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_aelia_exchange_rates_history: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_aepc_custom_audiences: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_aepc_logs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_bp_activity: Datos: 0.19MB + índice: 0.16MB + Motor InnoDB
    w47fa_bp_activity_meta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_bp_invitations: Datos: 0.02MB + índice: 0.14MB + Motor InnoDB
    w47fa_bp_notifications: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
    w47fa_bp_notifications_meta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_bp_xprofile_data: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_bp_xprofile_fields: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
    w47fa_bp_xprofile_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    w47fa_bp_xprofile_meta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_comments: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
    w47fa_layerslider: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_layerslider_revisions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    w47fa_lockdowns: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_login_fails: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_ms_snippets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_options: Datos: 4.44MB + índice: 0.13MB + Motor InnoDB
    w47fa_pmpro_membership_levelmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_postmeta: Datos: 2.52MB + índice: 0.39MB + Motor InnoDB
    w47fa_posts: Datos: 4.52MB + índice: 0.25MB + Motor InnoDB
    w47fa_revslider_css: Datos: 0.13MB + índice: 0.00MB + Motor InnoDB
    w47fa_revslider_css_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_revslider_layer_animations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_revslider_layer_animations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_revslider_navigations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_revslider_navigations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_revslider_sliders: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_revslider_sliders_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_revslider_slides: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_revslider_slides_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_revslider_static_slides: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_revslider_static_slides_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_sgpb_subscribers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_sgpb_subscription_error_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_signups: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    w47fa_smush_dir_images: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_snippets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_termmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_term_relationships: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    w47fa_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_tm_taskmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_tm_tasks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    w47fa_tutor_earnings: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_tutor_quiz_attempts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_tutor_quiz_attempt_answers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_tutor_quiz_questions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_tutor_quiz_question_answers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_tutor_withdraws: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_usermeta: Datos: 0.11MB + índice: 0.06MB + Motor InnoDB
    w47fa_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    w47fa_wcpdf_invoice_number: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_wc_admin_notes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    w47fa_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    w47fa_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    w47fa_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
    w47fa_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    w47fa_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    w47fa_wpmailsmtp_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    w47fa_yoast_indexable: Datos: 0.14MB + índice: 0.11MB + Motor InnoDB
    w47fa_yoast_indexable_hierarchy: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    w47fa_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    w47fa_yoast_primary_term: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    w47fa_yoast_seo_links: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB

    ### Post Type Counts ###

    attachment: 176
    bp-email: 164
    certificate: 1
    course: 3
    courses: 4
    customize_changeset: 4
    custom_css: 1
    elementor_library: 10
    et_body_layout: 1
    et_footer_layout: 1
    et_pb_layout: 14
    et_template: 2
    et_theme_builder: 1
    lesson: 168
    nav_menu_item: 62
    notificationx: 3
    oembed_cache: 4
    page: 13
    popupbuilder: 1
    popups: 1
    post: 1
    product: 4
    question: 79
    quiz: 15
    revision: 116
    shop_coupon: 3
    shop_order: 31
    shop_order_refund: 4
    team_showcase_post: 1
    testimonials: 7
    topics: 41
    tutor_enrolled: 25
    tutor_quiz: 3
    unit: 199
    viwec_template: 13
    wplms-assignment: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (18) ###

    Akismet Anti-Spam: por Automattic – 4.1.7
    Code Snippets: por Code Snippets Pro – 2.14.0
    Limit Login Attempts Reloaded: por WPChef – 2.15.2
    NotificationX: por WPDeveloper – 1.9.0
    reSmush.it Image Optimizer: por reSmush.it – 0.3.11
    Tutor LMS: por Themeum – 1.7.3
    UpdraftPlus – Backup/Restore: por UpdraftPlus.Com
    DavidAnderson – 1.16.34

    User Menus: por Code Atlantic – 1.2.4
    WC Thanks Redirect: por Nitin Prakash – 2.2 – Versión instalada no está probada con la versión activa de WooCommerce 4.6.1
    Checkout Field Editor for WooCommerce: por ThemeHigh – 1.4.4 – Versión instalada no está probada con la versión activa de WooCommerce 4.6.1
    WOOCS – WooCommerce Currency Switcher: por realmag777 – 1.3.3.2
    EU VAT Compliance for WooCommerce (Free): por David Anderson – 1.14.25
    WooCommerce Stripe Gateway: por WooCommerce – 4.5.3 – Versión instalada no está probada con la versión activa de WooCommerce 4.6.1
    WooCommerce Menu Cart: por Jeremiah Prummer
    Ewout Fernhout – 2.9.6

    WooCommerce: por Automattic – 4.6.1 (la actualización a la versión 4.6.2 está disponible)
    Yoast SEO: por Equipo Yoast – 15.2.1
    WP Mail SMTP: por WPForms – 2.5.1
    WPS Hide Login: por WPServeur
    NicolasKulka
    tabrisrp – 1.5.7

    ### Inactive Plugins (1) ###

    Divi Builder: por Elegant Themes – 4.6.6

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Base de la tienda: #1242 – /tienda/
    Carrito: #1243 – /carrito/
    Finalizar compra: #1244 – /finalizar-compra/
    Mi cuenta: ? La página no contiene el shortcode.
    Términos y condiciones: #1232 – /terminos-y-condiciones/

    ### Theme ###

    Name: Divi
    Version: 4.6.6
    Author URL: https://www.elegantthemes.com
    Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
    te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

    WooCommerce Support: ?

    ### Templates ###

    Overrides: –

    ### Action Scheduler ###

    Completo: 73
    Oldest: 2020-10-08 00:14:23 +0000
    Newest: 2020-11-06 01:28:59 +0000

    Pendiente: 1
    Oldest: 2020-11-07 01:28:59 +0000
    Newest: 2020-11-07 01:28:59 +0000

    `

    Thread Starter theokoles

    (@theokoles)

    Yes , I use enable ‘Add to car for external guest (invitados)’

    Hi there!

    Thank you for letting us know!

    I’ve tested the scenario mentioned above and I wasn’t able to replicate the behavior on my end as the details came through in Stripe.

    Here are a couple of tips to try:

    1. Update your current plugins(including WooCommerce) and themes
    2. Create a staging site if you’re not comfortable with the first suggestion and if it doesn’t help right away, run a conflict test:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    If nothing else helps, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Cheers!

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @theokoles. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Empty Name Stripe from Woocomerce’ is closed to new replies.