Empty mail received

  • Resolved hhiriart

    (@hhiriart)


    5 years, 4 months ago

    Hi there,
    When I compplete and send this form I received an empty mail, just a few data like subject and from recipient field, nothing more.
    All I can see from the form code seems to be correctly. Cuold you help me woith this guys, thank you so much.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Did you include all the field identifiers in the Mail tab?
    [your-email] [your-email] [your-message] etc
    When you go to “Mail” tab after saving the form and refreshing.(refreshing is important)
    You will see all the identifiers you used in the form. you need to include those in the Mail body.

    check this screenshot

    Thread Starter hhiriart

    (@hhiriart)

    This is what I have:
    click to see attach

    so these identifiers should be on your “Mail” tab

    [first-name]
    [last-name]
    [recipient]
    [email]
    [member-number]
    [docucment-number]
    [subject]
    [message]
    [textarea-879]

    etc

    Please show me your “Mail” tab.

    Thread Starter hhiriart

    (@hhiriart)

    Here it is: Link

    in Cuerpo del mensaje field include [member-number] and [document-number] then you will receive the other fields as well.

    in Para put the email address that you would like to receive emails to(usually your email)
    in De put [first-name] [last-name] <[email protected]>
    in Asunto put some text before [subject] identifier. for example. Contact Form Submission – [subject]

    Thread Starter hhiriart

    (@hhiriart)

    Done.
    Thank you so much, have a nice day.

    My pleasure. You too! Please mark this as resolved.

Viewing 7 replies - 1 through 7 (of 7 total)
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