• Resolved BlackNinjaEntertainment

    (@blackninjaentertainment)


    The plugin works but all fields are empty….headers show up and it exports but empty…
    I have removed all cache plugins…cleared cookies…logged out..logged back in and same issue…..Any help you be grand…..THX

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Doeke Norg

    (@doekenorg)

    Can you check out the response headers of the file via a curl request? I still think it’s a caching issue. But it could be something like varnish on your server. Is that possible? If there is an ‘Age’ header with a high value, it is a varnish cache ??

    Let me know if this helps!

    Thread Starter BlackNinjaEntertainment

    (@blackninjaentertainment)

    Just a tad outside my wheelhouse buddy……I appreciate the amazingly fast response but… it was working yesterday…..not it aint….I will keep trying to fix it and send a WTF over once I do…THX

    Plugin Author Doeke Norg

    (@doekenorg)

    Hmm. Id love to know when you figure it out! If it worked before then there probably is a plug-in or a specific entry that’s causing some issue. Try copying the form without entries and fill out that form. If that one works, there probably is a corrupt entry in the other one.

    Plugin Author Doeke Norg

    (@doekenorg)

    Hi @blackninjaentertainment

    Any update on this? If you haven’t fixed it; could you try by adding a date range where you know you have entries and try again? So that’s downloading from the back-end using the form and ‘download’ button.

    Please let me know if that works. Thanks!

    Thread Starter BlackNinjaEntertainment

    (@blackninjaentertainment)

    I think it was a plugin conflict with another gravity forms addon…all is well. I will test this plugin and all other that might have been the issue.

    I do appreciate your follow up.
    Not many folks on here would do as you have done. Thank you.

    Plugin Author Doeke Norg

    (@doekenorg)

    Awesome. Good to hear!

    I’ll close this issue then. But if you have an update just let me know!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘EMPTY FIELDS’ is closed to new replies.