• Resolved saucemaniashop

    (@saucemaniashop)


    When the customer leaves the “Apartment, suite, unit” address field empty, which is most of the time, an extra comma is generated that is included in the shipping and billing address in customer emails:

    View post on imgur.com

    How do I ensure that this extra comma does not appear if the “Apartment, suite, unit” address field is left empty?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Thank you for reaching out!

    With WooCommerce by default this is how the billing and shipping addresses look like in the email if the “Apartment, suite, unit” address field is left empty:

    https://cld.wthms.co/eH5mRW

    Are you using custom email templates or a plugin to adjust the default emails? With the default configuration this isn’t happening so the code will probably have to be adjusted.

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    We haven’t heard from you in a while so I’ll be marking this thread as resolved.

    Feel free to open a new thread and link to this one if you have further questions though.

    Have a wonderful day ahead!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Empty field in customer address generates extra comma’ is closed to new replies.