Empty field – export orders

Hello

What field you can’t export exactly ?

Could you share your settings too? visit >Export Orders>Tools to get them.

Hello,

I can’t export the field ‘achternaam ouder’, the field comes out in the excel but the fiels are empty…

Settings:

{
"now": {
"version": "2.0",
"mode": "now",
"title": "",
"skip_empty_file": true,
"log_results": false,
"from_status": [],
"to_status": [],
"change_order_status_to": "",
"statuses": [],
"from_date": "2024-03-27",
"to_date": "2024-05-04",
"sub_start_from_date": "",
"sub_start_to_date": "",
"sub_end_from_date": "",
"sub_end_to_date": "",
"sub_next_paym_from_date": "",
"sub_next_paym_to_date": "",
"from_order_id": "",
"to_order_id": "",
"shipping_locations": [],
"shipping_methods": [],
"item_names": [],
"item_metadata": [],
"user_roles": [],
"user_names": [],
"user_custom_fields": [],
"billing_locations": [],
"payment_methods": [],
"any_coupon_used": "0",
"coupons": [],
"order_custom_fields": [],
"product_categories": [],
"product_vendors": [],
"products": [],
"product_sku": "",
"exclude_products": [],
"product_taxonomies": [],
"product_custom_fields": [],
"product_attributes": [],
"product_itemmeta": [],
"format": "XLS",
"format_xls_use_xls_format": "0",
"format_xls_sheet_name": "Orders",
"format_xls_display_column_names": "1",
"format_xls_auto_width": "1",
"format_xls_direction_rtl": "0",
"format_xls_force_general_format": "0",
"format_xls_remove_emojis": "0",
"format_xls_row_images_width": "50",
"format_xls_row_images_height": "50",
"format_csv_enclosure": "\"",
"format_csv_delimiter": ",",
"format_csv_linebreak": "\r\n",
"format_csv_display_column_names": "1",
"format_csv_add_utf8_bom": "0",
"format_csv_item_rows_start_from_new_line": "0",
"format_csv_encoding": "UTF-8",
"format_csv_delete_linebreaks": "0",
"format_csv_remove_linebreaks": "0",
"format_csv_force_quotes": "0",
"format_tsv_linebreak": "\r\n",
"format_tsv_display_column_names": "1",
"format_tsv_add_utf8_bom": "0",
"format_tsv_item_rows_start_from_new_line": "0",
"format_tsv_encoding": "UTF-8",
"format_xml_root_tag": "Orders",
"format_xml_order_tag": "Order",
"format_xml_product_tag": "Product",
"format_xml_coupon_tag": "Coupon",
"format_xml_prepend_raw_xml": "",
"format_xml_append_raw_xml": "",
"format_xml_self_closing_tags": "1",
"format_xml_preview_format": "0",
"format_json_start_tag": "[",
"format_json_end_tag": "]",
"format_json_unescaped_slashes": 0,
"format_json_numeric_check": 0,
"format_json_encode_unicode": 0,
"format_pdf_display_column_names": "1",
"format_pdf_repeat_header": "1",
"format_pdf_direction_rtl": 0,
"format_pdf_orientation": "L",
"format_pdf_page_size": "A4",
"format_pdf_font_size": "8",
"format_pdf_header_text": "",
"format_pdf_footer_text": "",
"format_pdf_pagination": "C",
"format_pdf_fit_page_width": "0",
"format_pdf_cols_width": "25",
"format_pdf_cols_align": "L",
"format_pdf_cols_vertical_align": "T",
"format_pdf_page_header_text_color": "#000000",
"format_pdf_page_footer_text_color": "#000000",
"format_pdf_table_header_text_color": "#000000",
"format_pdf_table_header_background_color": "#FFFFFF",
"format_pdf_table_row_text_color": "#000000",
"format_pdf_table_row_background_color": "#FFFFFF",
"format_pdf_logo_source_id": "0",
"format_pdf_logo_source": "",
"format_pdf_logo_width": "0",
"format_pdf_logo_height": "15",
"format_pdf_logo_align": "R",
"format_pdf_row_images_width": "15",
"format_pdf_row_images_height": "15",
"format_pdf_row_images_add_link": "0",
"format_pdf_row_dont_page_break_order_lines": "0",
"format_html_display_column_names": "1",
"format_html_repeat_header_last_line": "0",
"format_html_font_size": "13",
"format_html_header_text": "",
"format_html_footer_text": "",
"format_html_cols_align": "L",
"format_html_header_text_color": "#000000",
"format_html_footer_text_color": "#000000",
"format_html_table_header_text_color": "#000000",
"format_html_table_header_background_color": "#FFFFFF",
"format_html_table_row_text_color": "#000000",
"format_html_table_row_background_color": "#FFFFFF",
"format_html_row_images_width": "100",
"format_html_row_images_height": "100",
"format_html_images_add_link": "0",
"format_html_custom_css": "",
"all_products_from_order": "1",
"skip_refunded_items": "1",
"skip_suborders": "0",
"export_refunds": "1",
"export_matched_items": "0",
"date_format": "",
"time_format": "H:i",
"sort_direction": "ASC",
"sort": "setup_field_string_plain_products_post_excerpt",
"format_number_fields": "0",
"export_all_comments": "0",
"export_refund_notes": "0",
"strip_tags_product_fields": "0",
"strip_html_tags": "0",
"round_item_tax_rate": "0",
"cleanup_phone": "0",
"convert_serialized_values": "0",
"enable_debug": "0",
"billing_details_for_shipping": "0",
"custom_php": "0",
"custom_php_code": "",
"mark_exported_orders": "0",
"export_unmarked_orders": "0",
"summary_report_by_products": "0",
"duplicated_fields_settings": {
"products": {
"repeat": "rows",
"populate_other_columns": "1",
"max_cols": "10",
"group_by": "product",
"line_delimiter": "\n"
},
"coupons": {
"repeat": "rows",
"max_cols": "10",
"group_by": "product",
"line_delimiter": "\n"
}
},
"summary_report_by_customers": "0",
"order_fields": [
{
"segment": "products",
"key": "products",
"colname": "producten",
"label": "producten",
"format": "undefined"
},
{
"segment": "products",
"key": "plain_products_post_excerpt",
"label": "Korte beschrijving",
"format": "string",
"colname": "Korte beschrijving"
},
{
"segment": "products",
"key": "plain_products_name",
"label": "Itemnaam",
"format": "string",
"colname": "Dag"
},
{
"segment": "common",
"key": "plain_orders__billing_rijksregisternummer",
"label": "_billing_rijksregisternummer",
"format": "",
"colname": "Rijksregisternummer"
},
{
"segment": "billing",
"key": "billing_last_name",
"label": "Achternaam (facturering)",
"format": "string",
"colname": "Achternaam"
},
{
"segment": "billing",
"key": "billing_first_name",
"label": "Voornaam (facturering)",
"format": "string",
"colname": "Voornaam"
},
{
"segment": "common",
"key": "plain_orders_billing_geboortedatum",
"label": "billing_geboortedatum",
"format": "",
"colname": "Geboortedatum"
},
{
"segment": "billing",
"key": "billing_address",
"label": "Adres 1 & 2 (facturering)",
"format": "string",
"colname": "Adres "
},
{
"segment": "billing",
"key": "billing_postcode",
"label": "Postcode (facturering)",
"format": "string",
"colname": "Postcode "
},
{
"segment": "billing",
"key": "billing_city",
"label": "Plaats (facturering)",
"format": "string",
"colname": "Gemeente"
},
{
"segment": "common",
"key": "plain_orders__billing_rijksregisternummerouder",
"label": "_billing_rijksregisternummerouder",
"format": "",
"colname": "Rijksregisternummer ouder"
},
{
"segment": "common",
"key": "plain_orders__billing_naamouder",
"label": "_billing_naamouder",
"format": "",
"colname": "Naam ouder"
},
{
"segment": "misc",
"key": "plain_orders__billing_voornaamouder",
"label": "_billing_voornaamouder",
"format": "",
"colname": "Voornaam ouder"
},
{
"segment": "common",
"key": "plain_orders__billing_medischeinfo",
"label": "_billing_medischeinfo",
"format": "",
"colname": "Medische info"
},
{
"segment": "billing",
"key": "billing_phone",
"label": "Telefoon (facturering)",
"format": "string",
"colname": "Telefoon"
},
{
"segment": "common",
"key": "plain_orders__billing_telefoon2",
"label": "_billing_telefoon2",
"format": "",
"colname": "Telefoon2"
},
{
"segment": "billing",
"key": "billing_email",
"label": "E-mail (facturering)",
"format": "string",
"colname": "E-mail "
},
{
"segment": "common",
"key": "plain_orders__billing_huisdokter",
"label": "_billing_huisdokter",
"format": "",
"colname": "Naam huisdokter"
},
{
"segment": "common",
"key": "plain_orders__billing_telhuidokter",
"label": "_billing_telhuidokter",
"format": "",
"colname": "Telefoonnummer huisdokter"
},
{
"segment": "coupons",
"key": "coupons",
"colname": "Waardebonnen",
"label": "Waardebonnen",
"format": "undefined"
},
{
"segment": "common",
"key": "plain_orders__billing_lidnummergezinsbond",
"label": "_billing_lidnummergezinsbond",
"format": "",
"colname": "Lidnummer Gezinsbond"
},
{
"segment": "common",
"key": "plain_orders__billing_uitpas",
"label": "_billing_uitpas",
"format": "",
"colname": "Uitpas"
},
{
"segment": "common",
"key": "plain_orders_billing_fotos",
"label": "billing_fotos",
"format": "",
"colname": "Foto\u0027s"
}
],
"order_product_fields": [
{
"label": "SKU",
"format": "string",
"colname": "SKU",
"default": 1,
"key": "sku"
},
{
"label": "Item #",
"format": "number",
"colname": "Item #",
"default": 1,
"key": "line_id"
},
{
"label": "Itemnaam",
"format": "string",
"colname": "Itemnaam",
"default": 1,
"key": "name"
},
{
"label": "Aantal",
"format": "number",
"colname": "Aantal",
"default": 1,
"key": "qty"
},
{
"label": "Artikelkosten",
"format": "money",
"colname": "Artikelkosten",
"default": 1,
"key": "item_price"
}
],
"order_coupon_fields": [
{
"label": "Waardeboncode",
"format": "string",
"colname": "Waardeboncode",
"default": 1,
"key": "code"
},
{
"label": "Kortingsbedrag",
"format": "money",
"colname": "Kortingsbedrag",
"default": 1,
"key": "discount_amount"
},
{
"label": "Kortingsbedrag belasting",
"format": "money",
"colname": "Kortingsbedrag belasting",
"default": 1,
"key": "discount_amount_tax"
}
],
"id": 0,
"post_type": "shop_order",
"export_rule_field": "date",
"export_filename": "orders-%y-%m-%d-%h-%i-%s.xlsx",
"summary_row_title": "Totaal"
},
"profiles": [],
"cron": [],
"order-action": []
}

Hello

I still misunderstand what field is filled by customer. For each product or for order ?

>>?although customers have completed the section.
Please, go to >WooCommerce>Orders, edit any order and share screenshot of area (with field value).
You can blur other details.

Hello,

This one, “billing_achternaamouder”
The client filled in the field but there has changed something in the institutions I think and now it doesn’t is exported anymore. They have filled in the field per order, not with each product.

hello

Probably, field name changed ?

Please, run PhpMyAdmin and review records in tabe wp_postmeta.
Set filter post_id = Order ID.

use fresh Order ID!