Empty entries

  • Resolved borntoski

    (@borntoski)


    6 years ago

    So my problem is that when I filled out all fields and click the register-button, there is no data in the entry.
    I saw the post about it but it didn’t help me much.
    Do anybody know a solution for that?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • rrishabh

    (@rrishabh)

    Hello @borntoski,

    After getting your ticket, I did a fresh installation of WordPress and tried to reproduce your issue but failed. That’s why its really hard to provide the solution in a single word. Please create a support ticket from here with your site details. The weForms’ specialized team will help you there.

    Thanks.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Side note: @rrishabh There are no “tickets” here, please do not refer to volunteer support topics that way again.

    Users are not customers, do not treat them that way again.

    Hello @rrishabh,

    I am really sorry to see that you did not get any reply from our support.

    When you install weForms there are three tables () created in the database. I think prefix_weforms_entrymeta table was not created. Please check the database tables and create entrymeta table by running the following query in the databaase.

    CREATE TABLEwp_weforms_entrymeta` (
    meta_id bigint(20) unsigned NOT NULL AUTO_INCREMENT,
    weforms_entry_id bigint(20) unsigned DEFAULT NULL,
    meta_key varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
    meta_value longtext COLLATE utf8mb4_unicode_ci,
    PRIMARY KEY (meta_id),
    KEY meta_key (meta_key(191)),
    KEY entry_id (weforms_entry_id)
    ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;`

    You need to replace wp prefix from wp_weforms_entrymeta with your database prefix.

    Thanks for your understanding.

Viewing 3 replies - 1 through 3 (of 3 total)
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