Empty CSV Files?

  • DCoda –

    I’ve set up the surveys I’ve been testing an have made some test submissions to each survey. But, when I DL the CSV files and import of open them in Excel they are empty.

    I spit one out via PHPMyAdmin and got a reasonable file. But that won’t be a safe method for my client.

    Any reason the DL versions would not have data?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author DCoda

    (@dcoda)

    The most likely reason would be special characters in the data or questions, especially something like “. The export routine is not as complicated as the export for phpmyadmin. This will be looked into for the next release.

    Thread Starter squidz

    (@squidz)

    Hmm…

    One survey includes:

    Name
    Email
    Company
    What’s your biggest hurdle as a CFO/controller?
    [radio] Cash flow management
    [radio] Accounts receivable
    [radio] Inventory issues
    [radio] Month-end close
    Other? (please specify):

    So, we have a forward slash, question mark, hyphen, parenthesis, colon. This kind of regular punctuation is not allowed in a question?

    Thread Starter squidz

    (@squidz)

    DCoda – I reset the survey Names so that they did not have spaces in them. I noticed the admin was creating new Forms with %20 filling the gap. Once I reset, the CSV is storing data in the downloaded version.

    Plugin Author DCoda

    (@dcoda)

    It would seem to be a case that the url encoding of the url is causing a problem with recognising the correct table.
    Thanks for the input. This will be looked into for the next release.

Viewing 4 replies - 1 through 4 (of 4 total)
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