Empty cart from link

  • Resolved jglazer63

    (@jglazer63)


    5 years, 11 months ago

    If someone goes to my site and purchases something, there’s no issue. However, if I create a new order then send the order via email, when they click the link to pay, they see the item in their card, then they go to paypal and enter their credit card info (or use their paypal account) and come back to confirm the order, the cart is empty. I’ve checked all status issues and read a number of suggestions but nothing seems to correct this. When they come back to paypal they get “your cart is empty” (or something like that). What am I missing? They are not actually being charged and the order doesn’t get paid.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jglazer63

    (@jglazer63)

    So how do I fix this?

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi there,

    Which PayPal plugin are you using? With the PayPal Standard gateway the process does not include going back to your sit to finish payment. The payment is done while still in PayPal:

    https://cld.wthms.co/EyRtz5
    Link to image: https://cld.wthms.co/EyRtz5

    Plugin Support Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Empty cart from link’ is closed to new replies.