Empty Cart and White Payment Page
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Hi
I have already followed all the guides where they told me to intervene on the Woocommerce tools, regenerate the permalinks, check the ajax of the buttons etc… but I continue to encounter a problem on my site. I add a product to the cart, the cart updates for a fraction of a second and then becomes empty. If I go directly to the payment page, the page is empty. I attach the system status report.WordPress Environment<br><br>WordPress address (URL): https://deli.staging.jennymina.it<br>Site address (URL): https://deli.staging.jennymina.it<br>WC Version: 9.6.0<br>Legacy REST API Package Version: Il plugin API REST legacy non è installato in questo sito.<br>Action Scheduler Version: ? 3.9.0<br>Log Directory Writable: ?<br>WP Version: 6.7.1<br>WP Multisite: –<br>WP Memory Limit: 4 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: it_IT<br>External object cache: – Server Environment<br><br>Server Info: Apache<br>PHP Version: 8.0.30<br>PHP Post Max Size: 4 GB<br>PHP Time Limit: 30<br>PHP Max Input Vars: 1000<br>cURL Version: 7.61.1<br>OpenSSL/1.1.1k<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.6.13-MariaDB<br>Max Upload Size: 4 GB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database<br><br>WC Database Version: 9.6.0<br>WC Database Prefix: wp8x_<br>Dimensione totale database: 36.76MB<br>Dimensione dati database: 20.76MB<br>Dimensione indice database: 16.00MB<br>wp8x_woocommerce_sessions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB<br>wp8x_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_woocommerce_order_itemmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB<br>wp8x_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_actionscheduler_actions: Dati: 2.02MB + indice: 5.34MB + motore InnoDB<br>wp8x_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_actionscheduler_logs: Dati: 1.02MB + indice: 2.03MB + motore InnoDB<br>wp8x_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_comments: Dati: 0.02MB + indice: 0.09MB + motore InnoDB<br>wp8x_e_events: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_e_notes: Dati: 0.02MB + indice: 0.17MB + motore InnoDB<br>wp8x_e_notes_users_relations: Dati: 0.02MB + indice: 0.05MB + motore InnoDB<br>wp8x_e_submissions: Dati: 0.02MB + indice: 0.27MB + motore InnoDB<br>wp8x_e_submissions_actions_log: Dati: 0.02MB + indice: 0.11MB + motore InnoDB<br>wp8x_e_submissions_values: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_gla_attribute_mapping_rules: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_gla_budget_recommendations: Dati: 0.19MB + indice: 0.14MB + motore InnoDB<br>wp8x_gla_merchant_issues: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_gla_shipping_rates: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_gla_shipping_times: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_jet_search_suggestions: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_jet_search_suggestions_sessions: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_jet_smart_filters_indexer: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_mailchimp_carts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_mailchimp_jobs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_options: Dati: 5.08MB + indice: 0.08MB + motore InnoDB<br>wp8x_pmxi_files: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_pmxi_hash: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_pmxi_history: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_pmxi_images: Dati: 0.05MB + indice: 0.00MB + motore InnoDB<br>wp8x_pmxi_imports: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_pmxi_posts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_pmxi_templates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_postmeta: Dati: 4.03MB + indice: 5.00MB + motore InnoDB<br>wp8x_posts: Dati: 5.09MB + indice: 0.45MB + motore InnoDB<br>wp8x_site_mail_logs: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_site_mail_statuses: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_site_mail_suppressions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_termmeta: Dati: 0.06MB + indice: 0.06MB + motore InnoDB<br>wp8x_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_term_relationships: Dati: 1.52MB + indice: 0.34MB + motore InnoDB<br>wp8x_term_taxonomy: Dati: 0.05MB + indice: 0.03MB + motore InnoDB<br>wp8x_usermeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB<br>wp8x_wc_admin_notes: Dati: 0.06MB + indice: 0.00MB + motore InnoDB<br>wp8x_wc_admin_note_actions: Dati: 0.05MB + indice: 0.02MB + motore InnoDB<br>wp8x_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_wc_orders: Dati: 0.02MB + indice: 0.11MB + motore InnoDB<br>wp8x_wc_orders_meta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_wc_order_addresses: Dati: 0.02MB + indice: 0.06MB + motore InnoDB<br>wp8x_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_wc_order_operational_data: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB<br>wp8x_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB<br>wp8x_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp8x_wc_product_attributes_lookup: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_wc_product_meta_lookup: Dati: 0.22MB + indice: 0.53MB + motore InnoDB<br>wp8x_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp8x_wt_iew_action_history: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_wt_iew_mapping_template: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp8x_yith_pos_register_sessions: Dati: 0.02MB + indice: 0.00MB + motore InnoDB Post Type Counts<br><br>attachment: 346<br>custom_css: 1<br>customize_changeset: 4<br>elementor_library: 10<br>jet-smart-filters: 3<br>nav_menu_item: 13<br>page: 13<br>post: 4<br>product: 1888<br>revision: 277<br>shop_order_placehold: 1<br>wp_font_face: 36<br>wp_font_family: 12<br>wp_navigation: 1<br>yith-pos-receipt: 1<br>yith-pos-store: 1 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (14)<br><br>Copy & Delete Posts: di Inisev – 1.4.9<br>Custom Shipping Methods for WooCommerce: di Imaginate Solutions – 1.9.1<br>Elementor Pro: di Elementor.com – 3.27.1<br>Elementor: di Elementor.com – 3.27.2<br>Google for WooCommerce: di WooCommerce – 2.9.7<br>JetElements For Elementor: di Crocoblock – 2.7.3<br>JetSearch: di Crocoblock – 3.5.6<br>JetSmartFilters: di Crocoblock – 3.6.1<br>Mailchimp for WooCommerce: di Mailchimp – 5.1<br>Site Mailer - SMTP Replacement, Email API Deliverability & Email Log: di Elementor.com – 1.2.1<br>WooCommerce Smart COD: di woosmartcod.com – 1.7.2<br>WooCommerce: di Automattic – 9.6.0<br>YITH Point of Sale for WooCommerce: di YITH – 3.10.0<br>YITH WooCommerce Barcodes and QR Codes Premium: di YITH – 2.40.0 Inactive Plugins (0) Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 giorni<br>Level threshold: –<br>Log directory size: 568 KB WC Pages<br><br>Shop base: #11 - /negozio/<br>Carrello: #12 - /carrello/ - Contiene il blocco woocommerce/cart<br>Pagamento: #13 - /pagamento/ - Contiene il blocco woocommerce/checkout<br>Il mio account: #14 - /mio-account/<br>Termini e condizioni: ? La pagina non è impostata Theme<br><br>Name: Hello Elementor<br>Version: 3.3.0<br>Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash<br>Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente<br>ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child<br><br>Theme type: Tema classico<br>WooCommerce Support: ? Templates<br><br>Overrides: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>add-to-cart-with-options-stepper-layout<br>blockified-add-to-cart<br><br>Daily Cron: ? Next scheduled: 2025-01-31 09:03:04 +00:00<br>Options: ?<br>Notes: 66<br>Onboarding: completed Action Scheduler<br><br>Completato: 2.995<br>Oldest: 2024-12-30 14:20:39 +0000<br>Newest: 2025-01-30 13:44:59 +0000<br><br>Operazione non riuscita: 2<br>Oldest: 2024-12-13 09:06:52 +0000<br>Newest: 2024-12-16 16:04:06 +0000<br><br>In attesa: 2<br>Oldest: 2025-01-30 18:14:57 +0000<br>Newest: 2025-01-30 18:14:57 +0000 Status report information<br><br>Generated at: 2025-01-30 13:52:06 +00:00<br>
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